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February 2024 by Ed DeWitt
Enterprise always has quality cars at a reasonable price . Also they get you in and out quick , no waiting around .
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February 2024 by Dana Arthur
I needed a car for my car was in an accident. Enterprise got me a rental to cover while my car was being fixed.
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February 2024 by Andrea Haddad
Peter, the drier who picked me up was great. Friendly, informative, and pleasant.
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December 2023 by Robert Troccolo
The team at Natick was excellent, Al contacted me promptly and informed me of the important details for the rental, Tim greeted me at the door and explained the rental protection policies. He was very polite and professional. Chris was helpful and drove me to the body shop.
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December 2023 by Jessica Hack-Chabot
Smooth and easy! Matt Vieil did a wonderful job of making sure I had everything I needed and was also very compassionate as I was very stressed out! I very much appreciated the service.
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November 2023 by Mary-Jean Fanelli
Recently I rented with Enterprise (a loaner car) while my car had repairs at Brigham-Gill Village CDJR. The entire experience was fantastic. From the pick up driver, Pete, to rental manager, Jabril, it was start to finish professionalism. And they were so nice! The team in Natick made the rental easy and took care of all the paperwork. Job well done!
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October 2023 by Greg Richard
I have had a good e experience with Enterprise over the years
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September 2023 by James Booth
Dirty vehicle inside and out. Dust on inside, crumbs and dirt on floor.Dead bugs, dirty film on vehicle and windshield.Never offered money off the vehicle for me to bring to car wash. Said their cleaner wasn’t working this day. Said he could go wash it if I wanted (I set a pick up time for the vehicle to be ready for me at this time, not for you to start cleaning it at the time of pick up)Should have had the vehicle cleaned before I arrived.Assistance branch manager was the one who checked me into my rental.I will never rent at this location ever again
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September 2023 by Frank Tank
When I picked up my vehicle, it still had dead bugs on the grill, all the windshield and the dirty film throughout the outside of the vehicle. They never clean my vehicle whatsoever.On the inside, I had crumbs and dirt on the floor in the middle Consol area all over the dash was dust like it hasn’t been cleaned in months.The assistant branch manager told me that the Cleaner was not working that day, but he would go clean it if I wanted, I asked my car rental to be at 9 AM. I didn’t want to sit there and wait for him to clean it for another hour. Never offered to take off any money for me to just run it through a car wash or for the dirtiness of the vehicle.The assistant branch manager was the one that checked me in and only offered for him to go wash it so I would wait there longer as he would have to wash the car and vacuum it by hand.Sorry, my experience at this enterprise has put a sour taste in my mouth and I will never be renting from this location ever again
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September 2023 by Katherine Richards
Excellent experience. Taylor Connolly was incredibly professional and helpful! The entire process only took about 10 minutes. Will definitely rent from this location again.
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September 2023 by Richard Brande
What great customer service! Renting a car from Enterprise in Natick, MA was easy, the staff were friendly and responsive. And the car was great!
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September 2023 by Maribeth Serrano (Vegas MB)
Had a great Experience Renting A car in Mass..Speedy Service, Great Price. Excellent Customer Service!
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August 2023 by Robert Reinap
Everyone that I worked with was professional, helpful, kind and everything else you look for in quality customer service. Thank you to the team in Natick.
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July 2023 by Dane Peterson
Jacob was incredibly helpful and provided me with quick service and plenty of info.
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July 2023 by Ryan “ASquadTV” Oddey
These people have the patience of the saints. There was an incredibly rude and entitled woman ahead of us who was just awful to the staff. And the staff handled the situation with class and professionalism in spite of how nasty this woman was.Look, it’s a rental place, you might have to wait a few minutes if there’s other people ahead of you. That’s life. But if you’re looking for friendly service and a good selection this enterprise has you covered.
