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February 2024 by Yas M
Fast and very good service by the staff.
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February 2024 by Steven Ross
GM David and his team have earned my business!
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February 2024 by Pierre Foy
Quick next day service. Reasonable price and quality work.
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February 2024 by Anne Moseley
David - Lied to me about services required for my Rav4 Le 2015
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February 2024 by Galina Medvedev
Was their loyal customer for 30 years, left great review. Now have to change it – during these years the place deteriorated to the point I'm leaving it for good. Inexperienced and overpriced. Called them for a quote on 3rd brake light, requested exact quote, repeated 3 times it was LED not bulb. Came next day, in about half an hour the guy came out with my part in hand, and said that I had not a Bulb, but LED! (Surprise!), that it now would be not $95, but $384 for aftermarket part! Went to other garage (highly rated), got Honda part installed for $217. Firestone wanted to charge nearly twice for aftermarket part compare to other place! and for labor too. They're either stupid or greedy (or both) – not what one wants from a mechanic!
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February 2024 by Ryan Pagella
The customer service and clear communication at the Natick location has made me an advocate of this location and I will be returning to it. TTheir appointment scheduling even for inspections is a huge advantage over this industry.
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January 2024 by Tom G
Easy access, scheduling and a sound crew. At this point they are servicing all 3 of my vehicles and have done a great job. Oil/AF changes, brakes, suspension work, tires (of course) and state inspections, all well done. 3 to 6 months to pay off CC is nice too.
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January 2024 by José Soto
Rude, arrogant, and just look at the reviews. Don’t do it.
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January 2024 by Marie Doi
Do not take the risk and go here clueless technicians ;a simple tire change became a tremendous headache , they broke my tire key lock which they replaced however I went to the dealership and found out I am still missing three tire bolts( nuts ) which they left off completely.Go anywhere by here!
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December 2023 by MARK PAULSEN
I always get fast and complete service everytime I go there.The mechanics are familiar with my vehicle and maintain it properly.
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December 2023 by Slived Little
Boss was here..though I ? might of not been clear enough about my wife's carHopefully we come to understandHer safety is my only concern....I'm sure ... what is ever wrong will be fixed promptlyOpinions on what happened could differ greatly from what any problem or problems arriveThe customer is always right ✅️And I'm sure with all the bad things and unfortunate circumstancesPeople as cars can easily be fixed
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November 2023 by Dale Donchin
Needed a flat tire fixed quickly. They took good care of me, looked at the other tires while there, and only charged $30 to remove a nail and patch the tire. Alex helped me. Very pleasant and professional. Most important, they remedied my problem without needing to wait.
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October 2023 by D.Elijah Lespier
Really fast oil change. I was super happy with the techs. Honest people, highly recommend.
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September 2023 by Davi Lozzer Barcelos
Don't go there if you need to fix a good tire. They will try selling you a complete set of new ones and won't fix a simple nail.
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September 2023 by Albert A
I had a piece of nail in my tire and they tried to sell me a new one because it was too close to the sidewall. I admit I’m not the brightest tool in the shed but if they took more than a couple seconds to find out it wasn’t a puncture I wouldn’t be leaving this review.
