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October 2023 by Daniella Lambiase
Had the best shopping experience with Michela at the Natick Mall Francesca’s! She was so sweet and took the time to give me genuine thoughtful advice on a dress I was buying for a wedding. She even took a few minutes to help me decide on a pair of earrings, while also helping everyone in the store. She was awesome!
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September 2022 by Ed Burnham
Be careful. Prices online can be significantly lower than in-store. Check online before you buy here. We had to drive all the way back to the store to save 50%. Rediculous.
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October 2021 by Eliane Vasconcelos
Nice dresses
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September 2019 by Shaina S.
Avoid this store at all costs. I'm not one to write reviews but the workers there are beyond rude. I had an associate named Lauren who gave attitude, talked back to me, and threw my item at me when I asked if I could exchange it. I will never return to this location.
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August 2019 by Leah F.
rudest worker ever! my daughters friend was trying to return a dress she bought online. the receipt was on her emails and she couldn't find it so my daughter her other friends that were there found it for her in her deleted emails. they showed the cashier and she said "oh it's not working" mind you we found the exact receipt. we know that is women deleted the email just to give them a hard time. they are 13 year old girls just them them and break!! throughout the whole time the cashier was being so disrespectful to the girls regarding her words and actions. later, we reached out to the store and found out her name is ROSA! STAY AWAY FROM ROSA!!!
