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March 2024 by Judy K.
Service was just completed by Anthony DiRuzza. could not be a happier customer. From Gary in sales to Anthony in service 5 stars all the way. Anthony really knows how to fix and repair and is a perfectionist and really knows how to do a fantastic job. He has an awesome demeanor is funny and is really professional. Anthony is a real gem to have working there and anyone who is lucky enough to work with him will be very grateful. thank you for sending the best Jordan's!!
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January 2024 by charles manning
John Burke was very knowledgeable about the product we were interested in. He was very relaxed and knew when to step aside and allow my wife and I to come to an informed decision on our own, rather than “push the sale” on us. He listened to our needs and made sure we knew that he was there to help us organize the delivery around our home renovation project, which was a vital component to the purchase. We are very happy with our shopping/buying experience. We hope the delivery goes as smoothly as the sale!
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January 2024 by Beth Trainor
We had a wonderful experience at Jordan’s. Joy was so pleasant and asked us all the right questions to help us narrow down the perfect sectional (our 1st) for us. So quickly too! We had been to 3 other furniture stores prior to this visit. The quality of the furniture was so much better than anything we had seen!
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January 2024 by Christopher Daley
We went to Jordan's looking for a new mattress. Our sales associate Liz was extremely helpful and attentive from the moment we walked in. We used Bridge It which really helped narrow down our options (which was good) and she then had a try several mattresses and thoroughly explained the differences, pros and cons for each. We were not rushed at all and did end buying one we loved.I highly recommend Jordan's ... great selection but more so, great customer service!
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January 2024 by julie lashua
Very experienced salesperson (Joyce D). Was able to offer recommendations based on my room size. She was very engaging and offered fantastic customer service. I am very happy with my selection and can’t wait for my new living room furniture!
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January 2024 by Sharyn Di
We went into the clearance center in Natick MA. A wonderful, no pressure , easy to work with gentleman named John helped us. We have purchased so many items at Jordan’s and every time it has been easy, uncomplicated and the sales staff have been professional, yet easy and helpful to work with. John has been by far the best sales person we have ever had.
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January 2024 by Pilai W
We have a good experience with Jesse at the bedroom lab . He is the best staff took care of your want
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January 2024 by Kelly Staples
Excellent prices for quality furniture! I was looking for a sectional and was pleasantly surprised by the affordability and financing options at Jordan’s. Joy S. was beyond helpful! She asked me a variety of questions to make sure I got the perfect sectional for my space. I definitely be returning to the Natick store for additional items.
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December 2023 by Peggy Sloane
Our J Team Associate, Linwood was wonderful! He was extremely knowledgeable and helpful. We were so glad to have been assisted by someone so easy to work with. We have purchased all of our homes furnishings and mattresses through Jordan’s over the past 30 years. Thank you Linwood!
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December 2023 by Marcia Lynch
Jordan's has such a large selection! And Mark, the salesman was amazing! Went above and beyond in helping us look for a sectional sofa. His knowledge was great! He never pressured us and was just a genuine and friendly man. Had a great experience!!!!!
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November 2023 by Beth Forrest
I recently bought from Jordan’s and the experience was very easy. The sales associates who helped me were very friendly and able to answer all of my questions. They were able to be flexible on delivery time and booked out several weeks in advance to accommodate my schedule. Plus the quality of the furniture is good and seems like it will hold up for a long time.
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October 2023 by Michael Karls
I needed a new mattress and checked out the Sleep Lab at Jordan's. Great experience from start to finish. Easy and enjoyable process to get suggestions for suitable mattresses with knowledgeable recommendations of the staff.Delivery process was also excellent. Courteous and considerate staff. Looking forward to sleeping on the new mattress tonight!
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October 2023 by Corinne Brisbois
The delivery crew were punctual, they called and gave me a 30 minute heads up as requested. They were professional, courteous, and extremely efficient. They set everything up for me and moved it into place (twice ?). From my knowledgeable and patient salesperson explaining every detail and giving me all the options I needed, to the fast scheduling and exceptional delivery, the service was exceptional. I can't wait to settle into my new place and figure out what else I need to purchase to make it a home. Thank you Jordans Furniture for making a hectic move just that much easier!
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October 2023 by Madeline Freeman
Jordan’s Furniture is the real deal. We worked with Julie Davis in the Living Room department to find the perfect comfy sectional for hosting, and she was an absolute professional. She was not pushy or sales-y; she was real, thorough, and listened. We also had some good laughs, as I had her videotape me sitting on various couches. She said, “That’s a first!” Jordan’s is the best in the business, and every team member I passed had a genuine smile on their face. I hadn’t been back since childhood. Full circle moment. Thank you, Jordan’s!
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September 2023 by John Abbott
I went to buy a much needed couch and get the last piece, a bureau, for the bedroom set I bought earlier in the year.Liz McDonald helped me and she was fantastic. She helped me by showing me around, narrowing down my choice, and providing great insight into what each couch was, how it fit, what it was made if, and the options. I was able to easily select the options I preferred (color, fabric, sides, pillow type and color,etc.)The bureau was known as it was the one from the set I previously purchased. Liz brought me to it to make sure it was the one I wanted.Liz also took the time to show my friend recliners and my friend will be back to get one.I bought both the bureau and a couch. The overall experience was easy and very good with Liz - she was great.
