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March 2023 by E B
I stopped by last week with what I thought might be a difficult exchange but turned out to be super easy thanks to Kendra’s friendly and professional help (I think she’s a manager, and if she’s not she should be - she is AMAZING). Long story short - awesome in store experience and new docs delivered (with no shipping charge) to my doorstep a few days ago. Super happy, new loyal customer here.
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March 2023 by elizabeth dunne-baxter
I stopped by last week with what I thought might be a difficult exchange but turned out to be super easy thanks to Kendra’s friendly and professional help (I think she’s a manager, and if she’s not she should be - she is AMAZING). Long story short - awesome in store experience and new docs delivered (with no shipping charge) to my doorstep a few days ago. Super happy, new loyal customer here.
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September 2021 by Roy Adams
Found many awesome finds there!!!
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June 2021 by Sarah Garofalo
This store is incredible — the staff is always extremely knowledgeable and very helpful. They are quick to recommend relevant shoes for you and are happy to grab you the correct size until you’re completely satisfied. The store is always neat and tidy and prices are unbeatable!!
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October 2020 by Brittany Ames
I stopped in at some point earlier this week, maybe Monday afternoon, looking for a pair of platform Dr Martens and when i stopped by the employee helping me told me that I would have to order them from the warehouse and that it would probably take more than a week for them to get to me. To my surprise they came today!! Less than 4 business days after I ordered them! I am absolutely stoked about my experience in store and the efficiency the warehouse provided. Even while waiting for the employee helping me to check the back for my size the other employee working was so warm and welcoming to me, honestly one of the best retail experiences I’ve ever had. Thank y’all so so much!!! Can’t wait to come back!!!
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March 2019 by Fox E.
Much better than Foreigners, largely because of Steve Perry's excellent vocals. Located at the mall in the Far West suburbs of Boston (Natick), you will find this store behind the KFT, which is why it ended up in my KFT picture. I stopped in here the previous time I was in this mall with Barbie, but not the most recent time by myself. We went in half the stores in this Mall, and we didn't buy anything from most, including Journeys, as we usually don't, as we just like to browse. They have some pretty cheap deals and not bad compared to the Houston standards.
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December 2016 by Jeff F.
Great customer service, great shoe selection and definitely the best place to buy shoes at the natick mall. *****
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December 2013 by Yvonne Li
first love