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June 2023 by Google user
Had a great experience selecting a chair with Dave at LAIDBACK. Professional, informative and zero pressure. We had our Infinity Luminary installed last week and it has been amazing. Seamless process from start to finish. Even with the endless options , the Luminary chair is super easy to learn and it’s been a hit with our entire family.
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June 2023 by Kevin Hayes
Had a great experience selecting a chair with Dave at LAIDBACK. Professional, informative and zero pressure. We had our Infinity Luminary installed last week and it has been amazing. Seamless process from start to finish. Even with the endless options , the Luminary chair is super easy to learn and it’s been a hit with our entire family.
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December 2022 by Jacob Katz
I’ve been struggling with back issues for a while now after visiting the store meeting, Dave the owner and explaining my problems within 20 minutes we had found the perfect chair. It’s now my go to every night when I get home from work this place is awesome. I will definitely come back here again eventually! Thanks again.
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June 2022 by Jonathan Smith
Dave and his team were outstanding from start to finish. Starting with a great experience in the store up through delivery and installation, working with this company was terrific. The only snag was with the delivery company, and Dave helped push us to the finish line, and then came out the same night with Glenn to set up our chair and provide and in person tutorial for us. I highly recommend Laidback to anyone looking for a great experience and a great product.
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May 2022 by paul lechiara
Love my new chair?. Product was delivered quickly and setup was easy. Thanks again.
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February 2022 by Cristina Almansa
My wife bought me a 20 minute massage at Laidback and when I finally visited the new location at the Natick Mall to try out the chairs I found everyone at the store to be very friendly and helpful. After 2 visits and some thought I decided to buy one of the latest edition chairs and couldn't be happier. Total relaxation. Even if you only have 10 minutes for a massage, it makes a big difference in your day, ability to sleep well at night, etc.
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January 2022 by kyle macdonald
The Laidback chairs have left me truly needing to buy a product after trying it. With absolutely zero hyperbole, the massages are unlike anything I have ever experienced. Chris & Dave are also some of the most pleasant people I have come across in my travels. Buy a chair or any of their products!!
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January 2022 by Michelle Martin
This chair is amazing. I have a terrible back and neck and it massages where I need it to. Additionally, the whole process from purchasing to the delivery went easy. Very professional. I would recommend purchasing the set up package. I wouldn’t begin to know how to put together the chair.
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January 2022 by Bojan Balaban
Overall amazing experience with Laidback in Natick mall.Dave is knowledgeable and so helpful that process of buying massage chair was peace of cake with his help.I highly recommend this store!
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January 2022 by Laurie Allen
Had a great experience last weekend! Laidback has a wonderful cozy atmosphere and I can't wait to go back to try another chair. Came home with a foot massager and I am loving it!
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January 2022 by Bobby Fulton
5 star service and product. Dave ran me through all of the functions and allowed me to test it out no purchase required. Amazing products, would recommend to everyone.
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January 2022 by Peter D
Amazing store! Easily some of the kindest service I’ve ever received. I walked in and was treated to a 20 minute massage and a pleasant conversation. Best chairs ever!!!
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January 2022 by Zhen Sun
We absolutely love the massage chair bought from Laidback. Use it multiple times everyday.
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January 2022 by Glendy Mejias
The Laidback massage chair is amazing!! Highly recommended you will come out feeling great!!
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January 2022 by Laura Noble
Great experience with no pressure to buy. Dave was very informative about the different chairs and made making a decision easy.We bought the Infiniti Genesis Max and love it.The hardest part is getting your partner out of it to share lol
