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November 2024 by Tom Keenan
Always very helpful and honest. Highly recommend.
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November 2024 by Patricia lis
As an elder customer, I am always treated respectfully and problems and solutions explained within my understanding. The service is excellent and staff friendly and professional.
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October 2024 by David Ford
I did a fit with Andy and would recommend it to anyone. He was fantastic and gave me a lot of his time and a ton of his insight and experience
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October 2024 by Steven Branfman
Jeremy Vail is a master mechanic and one of the very few in this area that I trust with my bikes
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October 2024 by peter hill
Impeccable service
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October 2024 by Carmel McColgan
This is my second time buying a bike for a grandchild. The first transaction was online and was simple and efficient. My recent transaction was in-store. I was assisted by Benjamin G. who was professional, friendly, and helpful. Great store and very positive experience!
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October 2024 by Zimeng Zhang
Delivery of bicycle to the shop was prompt. Employees were friendly and very cooperative in installing accessories and adjusting brakes and shifting.
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October 2024 by Theodor Rozsa
I have been shopping at Landry's for over 15 years and I really like their wide range of products and their expert sales staff. Also, they support all sales with reliable service. Fair prices, too.
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October 2024 by Tim Maul
Employees were friendly and helpful.
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October 2024 by Benny C
First time there but was suggested by my daughter who bought a nice bike for her child there.
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October 2024 by Steve Becker
I just had the most wonderful service experience with Rowen. He was pleasant, informative, and fun to work with. He quickly solved my issue. Answered my stupid questions. Gave me some coaching. He made an update to my bike which made me feel confident so I could solve the issue myself in the future. Thanks for hiring great people like him.
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October 2024 by Greg
Staff and service are top notch. Mike, their suspension tech, talked to me on the phone for 45min straight and broke down everything I needed to know and gave solid recommendations. Appreciate it!
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October 2024 by Brian Foley
This place has excellent customer service and all around bike enthusiasts
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October 2024 by Nicholas Candela
Stopped by the Natick location today with my vintage Specialized Rockhopper which I have been upgrading with modern components. Was having trouble with fine tuning the rear derailleur and assumed I would have to drop it off and pay for a tuneup. The gentleman that welcomed me was super kind and immediately threw it up on the repair stand, made some minor tweaks, while also explaining to me the changes he was making and why. I left with the bike running superb, expanded knowledge and a new local bike shop. This is what the biking community is all about. Thank you!
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October 2024 by Carol Conway
Longtime customer. I trust their service and sales advice.
And I love my black and hot pink Specialized road bike!