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September 2023 by maS silugraM
For a place that costs $60 a month for their "friendliness", the staff members most definitely are not friendly.
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August 2023 by J J.
Bad customer service and attitude. When I heard about this facility I was excited to go get a tour. I had not even entered the facility and felt uncomfortable and excluded. I was told that they had no staff available to give me a tour, however there were 2 staff at the desk. Additionally the staff at the front desk were very condescending, disrespectful and uncooperative. When we entered she seemed very annoyed. Overall I felt as though this experience was underwhelming and I was left dissatisfied.
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March 2023 by Rachel M.
Lots of options for type of exercise, open early and late, and staff and patrons are friendly and welcoming.
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September 2022 by Kelly Angelo
I'm not a member but I've been here multiple times over the last 24 yrs. with the different children I have cared for. It's a great place for kids they have swim lessons and swim team, tennis, basketball, general gym and other activities for the kids. If I had my own kids I would consider a membership for the kids
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June 2022 by Doris Rodriguez
I've been a member for nearly three years now and I haven't ever thought about switching gyms. This place is simply the best. Has the best trainers, members, and classes. Keep the good work up guys!
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April 2022 by Dani Lacerda
My son does swimming class and I absolutely love it. This is the best location/ gym.
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January 2022 by Abby Davis
Longfellow is a great family club. The classes are great and people greet you by name and make you feel like family. Everyone that works there is happy to be there and cares about making it a positive experience for its members. I highly recommend this health club. They are also doing everything they can to keep people safe during the pandemic which is extremely important to me.
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January 2022 by Laura Senier
I've been a member here for nearly 10 years and really like it. It has everything I'm looking for in a gym in terms of equipment and classes. But I also really like the people who work there--a lot of them have worked there for a very long time and they really get to know the members. And I like that it's a small business. They supported their employees throughout the pandemic shutdown, which I really respect.
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January 2022 by Dotty Corbiere
This club has everything - best pool, best classes, best hours, and spacious rooms with many cardio and weight facilities - plus basketball and soccer facilities. Maybe the best is the staff - helpful and friendly.It is just a very friendly place - home away from home.
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January 2022 by Charles Curran
I have been a member of Longfellow Health Club (gym) in Natick for 7-8 years and the facilities are nice and the staff are just wonderful and friendly. I recommend it highly!
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December 2021 by Al Lewis
We were looking for an hour's time for an indoor ultimate frisbee season on a court at night. We were treated horribly by BSC Wellesley, where we had already played 8 seasons, so imagine our delight when on the recommendation of someone on Nextfdoor, we tried Longfellow. (I had actually been a member there for many years when I lived nearby.)The contrast was night-and-day in every respect. The facility was almost exactly what we needed, the only drawback being a couple of metal goalposts at either end. On my suggestion (and it was a good one in general), they are purchasing padding. But it only took one suggestion and they jumped on it.The staff was fantastic. You know it's a great place because the people we interacted with have been there more than 20 years. Unlike BSC, where they never responded other than to make us feel like they were doing us a favor, the Longfellow folks (Lisa and Judy, I think?) knew who the customer was and treated us as such.
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December 2021 by Wayne Szretter
I have been a member for over 30 years, and the staff and facilities are outstanding! Everyone treats each other like family.
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December 2021 by Wiff Peterson
Great sports club, friendly people, good equipment, nice pool. What more could you want!
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August 2021 by Mauricio Treviño Morales
Always awesome
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December 2020 by Grant Wu
My friends returned home from college a week before showing up at this location wearing college merch and was able to sign up for memberships without questions. I was denied entry despite the fact I returned home from college in NY less than a week prior and tested negative a day before returning home. However I was denied entry on the because I was unable to provide a physical copy of my COVID test. As an Asian male, I felt like I was denied entry because of my skin color. Even if it wasn’t intentional, I do wish they would uphold the same standard for everyone.
