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October 2023 by Thomas Turner
First time in their new location and what an up grade it was. A very well stocked store.But what really hasn't changed and what has always made this a truly wonderful store is the level of caring that the employees exhibit towards both their customers and their resident animals
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October 2023 by Bethany Puleo
Loved this place before they moved, and now they're even better. Small pet items are abundant here, and since the move, the fish section is now bigger. Don't worry about Blue because he moved too. ? They take pets seriously and know their stuff. Helping people find the tools to be the best responsible pet owners they can be. ? I know I'm trying, so I'm glad someplace has my back.
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October 2023 by Kenneth Trochsler
An amazing store. The folks who run the store are kind, compassionate, and knowledgeable. The adoption agency within is high quality and professional. They have a huge selection and prices comparable or better than other chain stores. They have a discount program and they track company rewards programs for you for certain food brands. Stellar place, please use them!
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October 2023 by Logan Snow
Can't go wrong here. Everyone here knows their stuff about domestic and exotic pets. Love the kitty adoption window.My dog likes coming here too. Just a great all around local pet store I like to support.
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August 2023 by Alexandra
I like this store, there is a lot of stuff for cats, nice toys, and you can also adopt a cat from there. However, the price point for everything is ridiculous, to my greatest regret. I have recently purchased a cat litter box from them, it was $63, and then I saw EXACTLY the same litter box on Amazon for $25… I understand that it’s a small loc business etc., but tuis kind of price difference is just not fair.
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August 2023 by Nancy Murray
I loved it, first time there! A friend brought me .I have a black lab.I ended up buying raw treats, food that was a healthy sprinkle on his food , that included mushrooms . There was so much to choose from, heavy duty leashes, cat stuff ferret stuff, guinea pigs. There were also rescue cats , there to be bought, guinea pigs as well. A wide array of toys for any pet. I will be returning soon!!! I loved it!!!!
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August 2023 by Kevin Preston
Good selection of top products for our pup. Great customer service with the knowledge to back it up. Big box chain pet supply stores can't hold a candle to this store. Shop here, you won't be disappointed.
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August 2023 by meaghan kelly
the new location is HUGE! amazing selection of bird toys and tons of healthy treats. always a stop on our list when we're in town!
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June 2023 by Arthur Gustowski
Like the store very much. Great selection of food for my 4 legged friend. Great selection of brands not available in other popular stores. Everyone here is very polite and attentive.
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June 2023 by Chris L-Sawma
My dad and I were there. We were the only ppl of color in there. The old lady showing the cats to the men and women at the store was extremely rude to my south East Asian dad who has a heavy accent. I was just appalled. I usually buy a lot of cool treats here for our farm dog Joe. Didn’t ever come back due to the rude old lady that put such a bad taste in our mouths. He’s the most gentle soul even amongst gentle souls.. We have well enough resources to support a cat lol but I guess two gentle father-son day having, and well to do engineers weren’t convincing enough. Wow. Ridiculous.I’ll just keep posting this.
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May 2023 by Janet Sulich
Pet world was great. They moved to this new spacious store. It has everything. Definitely worth a stop if u hvnt ever been there!!!
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April 2023 by Zianna weeks
They take great care of the cats but all of the other animal care isn't great. They do a better job than most pet stores but I'm not impressed with the fish and small animal section. I don't know much about bird and reptile care so I can't speak to that.
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March 2023 by Emily Miles
One of the last local pet shops in the area. I am always delighted to stop at Pet World for their huge array of cat products that most big box stores neglect. They do great work keeping the store neat and organized. I also love their store cat adoption program where the cats and kittens aren't kept in tiny cages. You can tell they love and respect the animals. You've made a lifetime customer out of me!
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March 2023 by Jacquelyn Joseph
Pet world is awesome they do a lot for Cats and kittens to adopt my son and I visit when we go to Natick,there store is very clean and employee's are friendly.
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February 2023 by Ruth and Jeff Brigham
Pet World is a wonderful place because of the caring staff, and they have everything you need. Their cat village is really cool! The cats have lots of room to climb and roam. ❤️
