Roche Bros. in Natick offers a variety of grocery options, including ready-to-eat meals like their popular Moroccan chicken dish, which has received positive feedback for its taste and convenience. Customers appreciate the helpfulness of the staff, with many noting exceptional customer service experiences, especially from dedicated employees like the Assistant Store Manager. However, some shoppers have reported a decline in staff politeness and helpfulness, especially post-COVID, with a few expressing disappointment in the store's atmosphere and pricing compared to other local options. While some find the store older and darker than others in the area, many still value the efficient checkout process and the overall quality of service. Additionally, the delivery service has been praised for its ease and reliability. Despite mixed feelings about the staff's friendliness and pricing, Roche Bros. remains a staple for many in the community, especially for those looking for convenient meals and a solid shopping experience.
The Moroccan chicken dish I recently tried was an absolute delight for the taste buds.The convenience of being able to pick up a ready-to-eat, mouthwatering meal like this at your supermarket is truly commendable. It has become a go-to choice for me, and I look forward to exploring more
September 2023
The staff is great. Thank them for their hard work during tough times. The cashiers are faster than most other retailers!
August 2023
Great store, clean, good staff, great deals on Polar products!!
