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July 2025 by Demi
I stood there for at least half an hour testing out different shades with my sister, couldn’t decide between a couple shades. Luckily Chloe walked by and helped us out. Thank you Chloe! I’m very happy with the shade. Also this month’s birthday beauty insider gift is stinking adorable. Perfect mini sizes for traveling.
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April 2025 by Stella Barlow
My make up was perfect will go back the make up artist was very skilled she knew exactly what I was going for
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April 2025 by Tayla Smith
Love this location! All the girls were so helpful!
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January 2025 by Susan Wilkins
Great experience at Sephora in Natick with Katie! She was so friendly and helpful. I wasn’t exactly sure what to get and she definitely knew the products to suggest to me. Definitely will be returning.
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December 2024 by Bella Stone
I had such a wonderful experience at Sephora in the Natick Mall! Brittany went above and beyond to help me find everything I was looking for from Ilia Cosmetics. I love Ilia for its commitment to being clean, cruelty-free, and aligning with my values, and Brittany made the shopping experience even better. She even checked the back to double-check stock and suggested other stores and shipping options for items that weren’t available in-store. On top of that, she took the time to color-match me perfectly for the Ilia foundation. Brittany was incredibly attentive, knowledgeable, and patient throughout the entire process. Truly exceptional customer service—I’ll definitely be coming back! Thank you, Brittany! 🙌✨
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October 2024 by sindy belizaire
It was pleasant
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July 2024 by Car Boss
I went to the men's fragrance section, and they had a bunch! But, they were missing one thing, which was Jean Paul Gaultier. But its ok because they had many test bottles.
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July 2024 by Achilles Hicks
I was looking for a new face wash and Ronnie helped me find something really good for my sensitive skin! I’ve used it a couple times now and already notice a huge difference from my old cleanser.
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June 2024 by Stef Tivnan
Lisa helped me out today with finding a lipstick for my wedding. She was so sweet and helpful and listened to what I wanted! After looking at just about every lipstick in the store together I found one I loved. Thanks Lisa!
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May 2024 by chloe robbins
Uhm. I’m scared. Like really scared. What is blueberry laniege? It’s not real. My friend bought me it for my birthday and it’s not real. It’s no where online. She got it from there. And I’m scared. Can anyone help?
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April 2024 by Gen T.
lol the black lady with the short hair needs to be patience and relax a little. I checked out 20 min before closed and she's talking so fast she can't even get her words out all while shaking her leg and bouncing up and down. Maybe she needed to use the bathroom? lol literally went up and she goes card or cash? I say card and she's like TAP TO PAY TAP TO PAY before the tap screen was even on the screen LOL and then touched my card to try to do it herself like girl hold on literally 2 seconds Jesus Christ. Regardless, the employees here need some customer service training! Get another job if you're not cut out for a retail job.
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March 2024 by Rich K.
My 11 year-old twins visited the Sephora on 1245 Worcester Rd in the Natick Gallery around 5:15 pm on Sunday, 3/24/2024. I was waiting just outside by a seated area by the front entrance. The staff member/cashier named Chelsea was very kind, courteous, friendly, and treated them like valued customers despite their young age. My twins said this person made their day and wanted me to take the time to acknowledge Chelsea. Thank you for representing Sephora so well. You're a good person, take pride in your work, and represent the Sephora brand extremely well! We hope that your bosses recognize you as the great employee that you are.
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January 2024 by Chris Sutter
Very busy for a Sephora but the staff are great
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January 2024 by Lisa B
I needed help on a return and no one was able to answer my questions and was very rude. I will NOT BE RETURNING.
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December 2023 by John Gniadek
Stopped for Christmas gifts. The woman who helped us was awesome. Knew exactly what we were looking for. I wish all stores had people like her.
