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July 2023 by Jesse Caffrey
Recently a bed from this location, it was a great experience from start to finish and I've yet to have a sleep I didn't enjoy! Would absolutely recommend anyone in the area to pop in and check it out.
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June 2023 by Shan Holley
The service was great. No pressure to buy and Gavin was very knowledgeable. Every question we had, he had an answer. He helped us find our number and I must say the bed was so comfortable that I was getting mad that I had to go home to our old bed lol.
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May 2023 by Heidi Konesko
Jesse helped us, he was great! Very knowledgeable and no pressure to buy. He quickly helped us figure out which model we needed.Google maps navigation took us to the wrong location. This store is actually next to Cava, which is in another area of the strip mall.
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November 2022 by Margie Roman
Terrible service. it was empty on a Saturday, 3 employees in store, not 1 pf them came over to say Hi or aknowledge that we were in the storeWe laid down on three different mattresses, the store had no other clients and had three sales representatives, not one of these was able to come over to help us or say hi. They were way too busy with chatting amongst themselves and another on a computer to even acknowledge that we were going to purchase something.So we got up and left
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September 2022 by Sherry Lane
Colin was awesome....we bounced from bed to bed and back again. He answered all our questions with confidence and knowledge. Can not wait to get the new bed in a new house!
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November 2021 by Al L
We had a great experience at the Sleep Number at the Natick location? Lisette ( I apologize for the misspelling) she was a pleasure and was very knowledgeable and experienced with the products, we will definitely come before accessories.Thanks
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May 2021 by fiona Fraser
It was a great experience. There was no pressure to buy and we learn all about the different beds. She really listened to what we wanted and helped us get the right bed for us. Thank you thank you
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November 2020 by Lori Comiskey
My husband and I had a great experience in the Natick store. Brittany was wonderful and didn't put a lot of pressure on us to buy. It was nice to not be rushed into it .. hopefully it's our last mattress we'll have to purchase for a long time. Thank you Brittany.
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September 2020 by Julia Altman
The women working there was extremely helpful! We walked in and she helped us out and gave us honest recommendations!
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March 2020 by John Szesnat
Very very friendly and knowledgeable staff. Larissa was Super. Explained everything. Was a low pressure selling and informative.
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February 2020 by Mark St.Hilaire
I just purchased my 3rd Sleep Number bed in 25 years. Each bed purchased was an upgrade. These beds are a unique sleep experience.
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December 2019 by Gayle Ferland
Terrible experience. Purchased a bed and bed frame, however when it was delivered they delivery men didn't even try to get it into the house and just stated that it would not fit. Customer service did not care at all. Go anywhere else for a bed. What you think it's comfortable is really just overpriced lies and terrible customer service.
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June 2019 by Jaylee Stokes
The store manager Stacey.
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June 2019 by Martin McCrory
Our sales associate, Stacey, was extremely knowledgeable and helpful. The process was smooth and painless. While we were of course aware it was a sales pitch, there was minimal upselling and we didn't feel pressure to buy anything. We spent about an hour in the store and ended up buying a mid-range bed.
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January 2019 by Cherie Lundberg
People are very helpful and nice ,not to expensive.
