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August 2023 by Michelle R
Best place for pasties... just wish they had pride pasties more other. Vs. Only in month of june
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February 2023 by Priestess Ziona
They have tarot cards.A simple store full of fun knacks for pleasure.Very sexy to visit with a partner. Prices are fair. Something for every budget. Cashier is very cool.We are enjoying our items. I only spent $40 for 3 variety items.
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November 2022 by Cali A.
I'm never shopping at a Spencer's again. All I ordered was a Napoleon Dynamite Costume that was unopened, under 30 days, and I had the receipt. I tried returning it both to Spirit Halloween and Spencer's and they both denied my return. In addition, I called their customer service line and the rep on the phone told me the information I received was incorrect and they should've accepted it. The rep on the phone was of no help and said I could pay AGAIN for shipping to return it but I don't see the point in paying $16 dollars in shipping all together for a $25 dollar costume? You're better off buying from a company that will give you a return label.
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June 2022 by Hugh Jass
I never write reviews but I just need to say that the staff there are always so cool and helpful. The energy in the store is always very welcoming despite how intimidating it looks. It’s always such a positive experience when I go there and it’s definitely my favorite store in the Natick mall. I highly recommend it
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May 2022 by Hanse Victon
Was kinda darker than other Spencer's stores.
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February 2022 by Casey C.
I am disabled, I have Ehlers danlos syndrome & POTS.. I can't not wear a face mask, as it will make me pass out. I was shamed in this store yesterday for my disability & told I could shop online. I've never been so humiliated in my life. I even explained my condition to the sales rep. I've been a life long customer & I will never be back. Shame on this store. I won't forget
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January 2022 by Nfamara Fofana
We are good an how to test it was just catching fire
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September 2021 by Beverly Sheats
Always loved this store and to this day still awesome. They guy who rang up my purchase (I think his name was Jack) was super friendly! He actually took the time to talk to me! Give him a raise!!!!
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May 2021 by Lola S.
Me and my friends innocently went to Spencer's having a good time and we were looking at some 18+ material stuff and we picked it up and placed it down but some depressed pink alt b**** accused us of stealing and called security but refused to check the cameras.. We're all perm banned from every single spencer's there is.. Not impressed and they falsely accused us without proof and didn't take a picture or video of any of us and said we could've hid it in a different store. A $6 penis candle? Come on, we aren't too broke to afford that.
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May 2021 by Sarah Garofalo
This store is iconic, definitely brings out the inner child of everyone at least a little bit. I think everyone has a memory from their pre-teen years of walking to the back of Spencer’s and finding it hilarious. The staff is kind and never makes anyone feel awkward about what they’re buying!!
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March 2021 by Megan Morneweck
I get it’s Spencer’s (used to work there) but I mean for literally everyone that is working to be standing behind the cash&wrap on their phones and didn’t even acknowledge people were there until we went up to them and asked them to get some jewelry out. Idk just poor customer service if you ask me. I’ve been there and had excellent service but the people there today were not it.
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January 2021 by Beverly George
Always loved this store and to this day still awesome. They guy who rang up my purchase (I think his name was Jack) was super friendly! He actually took the time to talk to me! Give him a raise!!!!
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January 2021 by Cheyenne St.louis
I love this store one of my favorite places in the mall
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October 2020 by Carson D
Love this place❤️Sweet employees and great merchandise
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November 2019 by Sara Nease
I would literally give them 0 stars if that was an option. Terrible store with terrible customer service. I got screwed over because I asked an employee about a store policy and she gave an incorrect answer. Then when speaking with the manager regarding the incident he was very rude and unprofessional.
