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September 2025 by THE BOSTON GAMBLER
Great attention in this Swarovski at natick mall, Adda and Mina were great with their suggestions!
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December 2024 by amit ch
I want to share my great experience with Catherine, a staff member at Swarovski. She was patient, kind, and provided professional, high-quality, and authentic service. She truly cared about helping me and made my visit exceptional. Thank you, Catherine!
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November 2024 by Lara Cortell
The two ladies that were in the store were super nice and explained all really well! They were giving me feedback and showed me all that I wanted. I bought a watch that was 30% off and cost me 371$, it has 2 years of guaranteed and you can tell it’s is really good quality! It’s made in Switzerland and the watch has 433 Swarovski crystals, impressive!
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June 2024 by João Victor Camargo
I purchased a gift to my girlfriend to pick up and the product wasn’t the one she wanted since I purchased online the attendant refunded the item. So I decided to purchase the one she wanted through Afterpay and I was at the store and the employee didn’t want to print the label and said they only do in the morning which is not true since the last time I received the email from them in 28 minutes that the order was ready to pick up. Besides they were very rude! Stay away if you don’t want to waste your time with bad customer service.
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January 2024 by ana flavia Gomes
I don’t usually say anything, when someone is rude to me . But I went to this place at Christmas Eve, really rude, you guys should work on costume service
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December 2023 by The Drill Doctor
Great Christmas ornament collection
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October 2023 by Nick x
terrible customer service at this location, staff is rude and condescending, very unprofessional. Train your staff to be pleasant, and at least the slightest bit helpful.
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April 2023 by Juliana Santana
I bought 4 pieces, and I went back twice to change the piece that I chose. The employee helped me very kindly and politely.
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December 2022 by Jess Davis
Asian woman working Black Friday is extremely rude and unfriendly
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October 2022 by Bridgett Paglia
Loved my ring I bought there and everyone was helpful.
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August 2022 by Faisal Jani
Jamie is superstar helpful friendly humble best professionalism helped me a lot
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May 2022 by Bridgett Scott
Loved my ring I bought there and everyone was helpful.
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October 2021 by Saul Cermeno
Good deals
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August 2021 by Stefanie Farrell
Walked in to look and ended up purchasing a ring and figurine. Cynthia was the person helping me and she was absolutely FANTASTIC! Friendly and personable. She was awesome and I would return just because of her.
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February 2021 by Jim Ribotto
call this store looking for a bracelet they did not have in stock but look to the system to see if i could get it from another store they help me get the bracelet i always wanted spoke to Monica and another associate they ware wonderful loving customers service and very knowledgeable thank you so much :)
