-
December 2023 by John S.
Terrible service. I arrived at 2:30 and was still waiting at 5.30. Walkins were taken ahead of me. They also made an error on removing lugnuts....will not co.e back ever.
-
November 2023 by Jonathan Parker
Had a sudden tire issue arise at 5pm on a Monday. Brought the car in to get checked out in the hopes it would be a simple fix. Hector was quick to help and had the issue diagnosed and fixed within 30 minutes! Great service!
-
November 2023 by Paulina Kraus
Town Fair Tire in Natick is a great place to bring your car. They have EXCELLENT customer service, finally a place where everybody is nice and welcomes you with a smile. A place where people like their job and their service is fantastic they are helpful and fast. Brian and DJ did an amazing job the 2 times I was there. I wouldn’t take my car anywhere else.
-
November 2023 by Ashutosh Palia
I had a fantastic experience at the town fair tire shop, thanks in large part to the exceptional service provided by Hector. He went above and beyond to help me find the right tires for my car. Hector was knowledgeable, friendly, and incredibly patient in answering all my questions. The entire process was efficient and stress-free. I left the shop feeling confident in my purchase and grateful for Hector's expertise. I highly recommend this tire shop, and Hector, for their outstanding customer service.
-
November 2023 by John Neroth
Had scheduled tire replacement appointment ahead of time however I had a leaking tire that needed immediate attention. So I went in a few days earlier to take care of it and Brian was able to take care of the tire replacement at the same time and the tire with the air leak was fixed at no cost. Town Fair tire has the best prices and I am very appreciative of the prompt service rendered by the team there. Everything was taken care of in less than an hour!!!
-
October 2023 by Erica Antonio Jasset
Townfair has always been our go to tire spot- not only for the competitive pricing but also for the top notch customer service - once again I had this experience with Chris, the manager! He was so helpful and excellent when I needed help with my tires! It was an especially crazy morning and it was a huge weight lifted off my shoulders when he said “don’t worry, I’ll take care of it!” Thank you, Chris!!!!
-
October 2023 by Marcus Falcao
Very fast service and fixed my tires perfectly. Brian helped me out and did a perfect job, very lucky to work with him. Good price too. Highly recommend!!!
-
October 2023 by KD Boyle
Got a same day appointment. Hector checked the vehicle and found I needed a particular type of tire; not the ones I planned to purchase. He explained why, went over the warranty options, and took care of getting the van in ahead of schedule. Good work.
-
September 2023 by Jody Fierz
I had a leak in my tire that needed to be replaced. I showed up last minute for help. They were booked solid, but Hector was able to fit me in and help me out before they closed :-) Thank you so much! Extremely friendly staff as well!
-
September 2023 by Adam Sullivan
I popped a tire and I came here right after and I worked with a tire expert named Brian and he was able to help me find the right tire for my car and walked me through the process of getting a new one. They were very open with all the information about what I need for my car and when it will be ready. I felt well taken care of, and not took advantage of. If I’m ever in the Framingham/Natick area and I need tire work done I will not hesitate to come back to this town fair tire.
-
September 2023 by Peter
The staff is excellent. Hector provided me with a positive professional memeroable customer experience. Chris the Store Manager and DJ, a representative, both have upbeat and positive attitudes that create a great climate for the customer. Excellent staff, excellent service!
-
September 2023 by Fred
This is an excellent location of Town Fair Tire. I got some tires mounted and balanced recently and the pricing was fair and the tech did a great job, leaving the wheels unmarred and the balance was also good, without using a lot of wheel weights. I returned today to get a full set of tires installed after I set up an online appointment. I was satisfied with the price and how long the job took. Brian was the manager on duty and I he was very customer-oriented. I will return to this location for my tire needs.
-
September 2023 by Rob Stiles
Got a nail in my tire on a really busy morning before a long road trip so I stopped in and DJ made my morning so much easier. Right away he came out to my car to take a look and gave me a time estimate. I told him my situation and he made sure to get my car in and out quickly without charge. Definitely recommend coming here and working with DJ. Very grateful ??
-
August 2023 by Allison M.
Shrewsbury completely ripped off my son. He went there to have flat tire fixed, they told him it could not be, charged him for two brand new tires (the other one was fine but they convinced him it was not). Charged $100 more per tire than their usual and advertised price. They took advantage of an 18 year old. DO NOT SHOP THERE.
-
August 2023 by Elaine Sangiolo
Brian was fabulous. He informed me step-by-step exactly what to expect, guided me to fit my car with the best tires at the most affordable price. He was thorough, polite and professional the whole time. I always turn to Town Fair Tire when I want solid and safe tires. They’re great, starting with Brian.
