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June 2024 by Jason Troutman
Excellent town post office! Very helpful staff offering professional services and advice. I’ve had a great experience every time I’ve come here over the past few months. I haven’t established a PO Box so I can’t speak to that, but they’ve helped with everything I’ve needed. Thanks so much!
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May 2024 by Logan Snow
I have to say this post office is awesome. I'm sorry others seem to have bad experiences. But Im a daily visitor to the post office in the towns I've lived in through my life. I have a PO box here and all is well. They go above and beyond when you compare them to other post offices in or around Boston.
And I have to add again that they deserve 5 stars here compared to any other post office in the suburbs of Boston. I love this post office!
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March 2024 by Geoff Pennington
Do not get a PO Box here. The level of incompetence at this location is astounding. They do not have the ability to put mail in the correct box. These mouth-breathing idiots cannot be trusted with the task of sorting mail or signing for packages. If you get a PO Box at this location, your mail will disappear. This is not really a post office, it is a monument to carelessness and stupidity.
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December 2023 by MacKenna Conway
Moon was a delight! Friendliest USPS staff I’ve encountered.
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September 2023 by Carson D
Man with grey hair was unbelievably disrespectful and rude to me.
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September 2023 by Angela Dzhitenov
Extremely rude. Hard to believe.
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February 2023 by Jamie F.
I get no one likes a busy day ... I work across the street at a storefront ... but the workers here, particularly the old man, really go out of their way to take it out on the customer for needing their services. Absolutely sad. If I wasn't physically forced to go here due to location / proximity I wouldn't. If these places relied on customer service reviews like a normal storefront, this place would be out of business by now. The old man is rude for no reason, and if he hates working with the public so much, he really should go do anything else with his time.
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February 2023 by SHANNON “Brian” STARLING
I had the most wonderful experience at this Natick location. There was 2 very helpful women working the counter as I came in for my passport appointment. I had tried to go to the Framingham office and was treated horribly, this was the exact opposite and I’m truly grateful for the incredible service by both these woman. I watched them work and they were so kind and upbeat to everyone. Complete opposite of rte 30 Framingham one. They are perfect examples of incredible customer service. I was grateful to have their help! Good work deserves recognition ❤️
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September 2022 by Elizabeth Liberacki
I sell things online and the vendor uses USPS (not my choice) so I frequent here. Employees are unnecessarily rude, and the "rules" of postage/packaging/pricing/hours seems to depend on who is working which is frustrating.
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September 2022 by Kathleen Deschamps
People are rude and extremely slow!
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September 2022 by Make The Trap Say
Miserable employees. Unnecessarily rude.
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July 2022 by John Nicol
This facility stamps it’s authority on Natick Common? Post your mail, then head over to Park Street for a home made ice cream by way of reward.
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March 2022 by Nick Corbett
One star for parking and one star for hours.Staff is rude and it's no wonder they're hiring if those are the potential colleagues and managers.The younger staff member I did not interact with seemed nice to other customers.The older man who rang me up acted like I was trying to infect him with something and had his mask down.
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January 2022 by Karen Tienhaara
This USPS has the worst customer service ! Never a hello and always grouchy. I avoid it at all cost. One time, the man refused to let me borrow tape, and I was forced to go all the way back home for it. and another day I couldn’t use their printer to help print out a label when my personal printer ran out of ink.Go anywhere else !
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November 2021 by katie micheli
Wow what an experience , very rude employee who generally seemed to hate her job. Tossed my packages into the crate right in front of me, like no care given. These are the employees that make me wonder how the post office is still open when FedEx and UPS has much better services
