Yankee Candle provides a very friendly and helpful shopping experience. The staff is amazing, super friendly, kind, genuine, patient, understanding, and personable. Employees offer great candle suggestions and make visits easy and fun, helping customers find the perfect scent or gift quickly. The store is nice, well-organized, and described as being like Disneyland. Customers report a very lovely and happy experience. The candles themselves receive high praise for their scents, described as clean, warm, and awesome, particularly for Fall and Halloween. While the candles can be a little pricey, they are considered worth it. The store and website always run deals and offer coupons, with items sometimes 50% off. The store also offers special services like FREE custom made picture labels for candles. There is a rewards program that includes a free birthday candle. The company is highly recommended.
Bailey at Yankee Candle was amazing. I told her the kind of scent I was hoping for and she immediately found the perfect little candle for me in ‘sun & sand’. It smelled so clean and warm and was exactly what I wanted. She was super friendly and made the whole visit easy and fun. Loved it!
December 2024
What a great store and great staff. Christy and Bailey are super helpful and cheery. LOVE shopping here.
August 2024
My favorite store to visit at the Natick Mall. Always clean and tidy and staff is great. Love my Yankee Candles.
