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March 2024 by Hannah Francis
Great service including follow-ups!
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March 2024 by Tim Giblin
Every step of the process was speedy and professional. Looking forward to a good working relationship.
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March 2024 by R. D. David Young
Phil, Rick, Rob G. and the rest of the team at Kerivan-Lane jumped in and helped me resolve a concern with my gas boiler on the same day that I called them as a new customer. I couldn't be happier with the responsiveness and quality of the work.
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March 2024 by Gerry Caron
Kerivan Lane is always a pleasure to deal with...very responsive and top notch service!!
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March 2024 by Mike Catalano
I recently just converted my heating system from Oil to Propane. I knew this would be a large task with many moving parts, overall slightly intimidating knowing it would be no easy feat. Kerivan-Lane could not have made the process any simpler and comforting. Right out of the gate, their sales team was excellent. They responded immediately to the opportunity and sent over knowledgeable, patient, and thorough representatives. They spent a lot of time making sure I understood the process without a sigh of grief, it was refreshing. Fast forward, now with a couple quotes and personalities/companies to compare it to, it became abundantly clear that Kerivan-Lane was the answer all along. They had a date of installation for me within 3 days of finalizing the paperwork, which I found incredible. They sent over two reps, at separate times before the install to make stock lists, which I found super comforting, you could tell they didn't want to skip a beat when they arrived. I knew they would come prepared and did they ever! The efficiency of the installation was remarkable. They showed up with 4 different trucks, all the equipment and something like 6,7,8 guys getting the install team ready to rock. I got a call from the owner shortly after the Kerivan-Lane team arrived which was a really nice touch, Chris Lane called to share his appreciation, along with what to expect, and ended the call with gratification for being a new customer. From here on out, it was all about Joe Forde and Pat McClay. These guys are forever on my all-star list. They answered all my questions with thoughtful replies, had all the right answers, and made sure I understood, very rare I would say. They applied themselves every second of the day to get my house up and running. It was a race against the clock during the stretch of very cold weather we were experiencing, and they did not disappoint. I couldn't believe how much care, attention and detail they gave going into every part of this installation. It was perfect, from start to finish, I don't have any other words to describe what they did here, truly remarkable. Joe and Pat literally delivered the most beautiful job I have ever received, and I am forever thankful for that. After they left, I was truly stunned at what they had accomplished and I hung out in my boiler room for hours admiring!! Thank you Joe & Pat - The Dream Team! This was the best experience ever!
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March 2024 by Michael Poe
Our hot water heater began leaking on a Friday evening recently... despite being after business hours, Kerivan Lane returned my call within minutes and we had designed a plan of action that night. That weekend, they helped me choose a new hot water heater - in this case, the new one was a much better fit for the house than what we were replacing, which had been there when we'd moved in. Throughout the install process, Kerivan Lane was helpful and efficient, and our hot water was back up and running with an improved system much faster than I expected. Would definitely recommend.
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February 2024 by Greg Belloli
The entire crew has been incredible! My father passed recently and they watched over the house like it was one of their own. He was a customer of Kerivan-Lane for years and they treat you like family. Thx again for all you do!
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February 2024 by Katherine Tracy
I have used Kerivan Lane for years now which already indicates I'm a happy customer. Most recently, we hired KL to install a heat pump when our A/C system died. Phil was the first guy on scene, he is extremely thorough and is my HVAC guru. Keith was also an asset in helping me navigate this project. Both Keith and Phil spent A LOT of time with me going over my options pre/during/post all the work that was done, answering all my millions of questions to a T. They knew exactly how to handle the complicated Mass Save rebates and loans - offering very good advice on which system would work best in my home. Keith was also very knowledgeable and easy to communicate with whether it was email, phone or text. There is no doubt i will continue to use Kerivan Lane for future projects and services. I highly recommend their solid team of professionals.
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February 2024 by andy nastasi
Excellent professional and nice!
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February 2024 by Eva Jansiewicz
Rob did an amazing job installing our hybrid heating system with a primary heat pump and backup gas furnace. The installation was completed in 2 days and Rob made sure we had heat before leaving the first day. Very professional job and our new system works great!
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February 2024 by Christopher Lane
Thank you to all of our great customers. I enjoy my work and serving all of you to the best of my ability. Each day I wake up and put my feet on the ground and just thank God for all of the blessings I have in my life. One of those blessings is my job running Kerivan-Lane. I work with a great team of dedicated professionals. They enjoy taking care of our customers no matter the challenges they face to do so. I have always said we at Kerivan-Lane have the best customers, and we do. We also have a great team doing their best each day. Thank you again for allowing us to serve you.
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February 2024 by Eric Taub
Had our oil burner replaced after it started leaking water (it lasted longer than its expected life). Did some research and K-L quote was great. They turned our emergency replacement around in about 36 hours and we couldn't be more pleased. Rob did an amazing job installing our new system and walking us through the changes and the things we need to know about it. Couldn't be happier.
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February 2024 by Edward Mikhail
Thank you for your great serviceEspecially Mike St.Pierre is very helpful , careful and fast as usual.
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February 2024 by Rachel Sussman
The technicians were unflappably friendly and patient as we untangled the mystery of why my house could not get warmer than 60degrees
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February 2024 by John Porter
We switched to this company when we changed from oil to propane. During the first year our lines froze multiple times for what we found out was an incorrect mixture of the propane. Another time we received a notice that delivery could not be made due to “hazardous conditions” of driveway. I sent the company a picture of my clear driveway as well as a UPS truck making a delivery, but they responded “we trust our drivers”. I then found out from my neighbor that they had gone to her house and got stuck, not mine. Today we received a notice again that no delivery could be made, again, our driveway is clear but they didn’t care, I said I would be looking for another company, and then received a notice asking me when they could get their tanks. Do not bother with this company,
