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September 2023 by Bruce H.
Despicable. CVS Pharmacy on Highland Street in Needham lied to me. They confirmed my appointment for COVID + Flu vaccines. At the appointment, the pharmacist greeted me and gave me one shot. I asked about the other shot. She said they had only flu shots, no COVID shots. CVS gave me NO prior notice that there was no COVID vaccine available. The pharmacist did not tell me about the lack of COVID vaccines until after giving me the Flu shot. I had arranged two weeks of activities (blood donation, etc.) around getting both shots today.
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September 2023 by Amy H.
If you book a vaccine appt, you should be told it's not available before you take time away from work to get it. Not only that, but I was not even told it wasn't available until after they'd given me a flu shot. Shame on you CVS!
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May 2023 by Nick B.
The pharmacist is one of the greatest of all time. Nicholas really puts on his best work here. I really enjoy going there when he is there. He always goes beyond for everyone and might I say, he's the greatest immunizer of all time. He's charming, funny, and everything a human should be. I think the world is better off with him around, a very special and distinct person.
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March 2023 by Yury S.
Do you have a no star option?! My late friend Ralph Hoagland is rolling in his grave because of what the people who work for the company he founded are doing now. I want DPH to check their pharmacies because if retail is any indication of the rest of their operations this business should be closed immediately and permanently
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November 2022 by Barbara D.
Short Staffed, unfriendly and not very knowledgeable! I shouldn't have to fight with CVS Pharmacy every time I need a prescription filled. The person I spoke to was rude. I was put on hold while I was in the middle of talking, I was told to call back later because she was having trouble figuring out how to put in for the prescription? Aren't they a Pharmacy? The back and forth between them and my Dr's Office is exhausting.
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September 2022 by Jay M.
Inadequate staffing at prescription counter.... Always A line. 3-8 people waiting... add staffing or have back up help... need faster checkout process that scans I'd rather than telling your name, having spell out and clerk still misses with dialects... I think Walgreens is option ; insurance locked in with this monopolistic corporation .
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August 2022 by Ryan D.
The worst CVS i've been to. I got there two minutes before closing time to buy a pack of gum and was told to leave because they were getting ready to close. By the time i wrote this, the store had not yet still technically closed... glad i drove there... I wanted to give Zero stars but it wouldn't let me. Lady manager who told me this with buzz hair cut directed me not to enter. I could see the product aisle and self checkout machine...
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March 2022 by Yelpin 2 Help 1.
Only CVS where there is ALWAYS a line at the pharmacy....even pre pandemic. Most convenient to home so I still go but damn....
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March 2022 by Needham G.
Only CVS where there is ALWAYS a line at the pharmacy....even pre pandemic. Most convenient to home so I still go but damn....
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October 2020 by Tony K.
Phantom texts about prescriptions being ready and showing up at the store with no such prescription waiting to be picked up (common occurrence). Ordered refill through the automated telephone system and showing up at the store a few hours after the appointed time and there is no prescription waiting (again, a very common occurrence). Complained to the pharmacy tech and met with a simple shrug of the shoulders. Placed order in person with the pharmacy tech and went to pick up the next day. When I brought the prescription home, there was only seven pills! Yes, seven pills. I was supposed to get 30 pills for the whole months. Wasting more of my time again. Thanks a lot CVS!
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June 2018 by Jennifer S.
Wow! This place has completely changed. Refilling prescriptions has been super easy on line and walking in. Service inside the cvs is great. I was asked 3 times by 3 different employees if I needed help finding something. Very impressive!
