Elements Massage Needham specializes in providing personalized and therapeutic massages tailored to each client's needs. The team includes expert certified therapists praised for their ability to adjust massages based on individual preferences. Senior therapist Steve is highly recommended for his deep tissue massage skills, especially for injuries. Charmese also receives positive feedback for her excellent massages. The front desk staff, including Janice and Lauren, are described as professional and helpful, assisting clients with scheduling and cancellations. They are committed to following up with clients to ensure satisfaction. Recent reviews highlight the staff’s friendliness and understanding of life situations, with many clients noting that the therapists are good listeners and do a very good job. While some clients have experienced issues with scheduling and confirmation, overall, many have had positive experiences. Clients appreciate the high-quality massages and professional customer service. The staff, including Ernesto and Jimmy, are recognized for their helpfulness and dedication to improving their craft, making the experience consistently worthwhile. In summary, Elements Massage Needham offers personalized and therapeutic massages with expert therapists who adjust treatments to individual needs. The front desk staff are professional and helpful, though scheduling issues have occurred. Overall, clients recommend the establishment for its high-quality massages and caring staff.
Outstanding service!!! Rebecca was amazing at deep tissue massage… my shoulders never felt better and the knots and kinks are gone.
February 2025
I like how the staff is very professional and friendly, and they understanding about life situations. Their masseuses are professional, friendly, are good listeners and do a very good job.
December 2024
I've had varying experiences here over the years from unpleasant to OK to great. This all depends on the staff at the time. My most recent visit was great so basing this review on that experience because this was my first visit in a few years.
