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September 2023 by Joe Sullivan
Very friendly and clean. The office is always on time and willing to accommodate their clients
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July 2023 by Jack
Great massage (Melvin) and the receptionist awesome. The feel of the waiting area is nice and calm.
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July 2023 by A Pico
Last weekend my aunt called me because she wasn't feeling well. After a trip to Urgent Care, several tests and on to the hospital, it turned out to be appendicitis and she needed to have emergency surgery. During this time I had a massage appointment which I was not able to make. Once I had an opportunity, I called Elements massage to apologize for missing my appointment, let them know the situation. Their response was that since I missed my appointment, I would still be charged because the masseuse had to get paid for their time; which made my already challenging day - worst! I appreciate that the masseuse needed to get paid; however, this should have been something that Elements should be able to take care of in cases of emergency. I hope you never get COVID, get sick, or have an emergency during a time of your massage appointment as you will be charged for something that is out of your control. This was very disappointing, and as many have said - this Elements massage in Needham only appears to care about the money, not their clients, and not their employees.
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March 2023 by liz meagher
I had a great experience with Steve. He listened to me, and adjusted accordingly to help my lower back and my muscles feel 100% better. I sit at a desk all day and I'm training for a marathon, so this was a much needed visit. I was having a lot of stiffness in my lower back, but I was amazed how much better I now feel from an hour massage.
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March 2023 by Chloe Fish
Editing my rating as Tracy is phenomenal. It’s been moths of trying to schedule, the confirmation goes out, I accept, I always get a call now that the confirmation is wrong and we have to reschedule. It’s disappointing that I had one great experience and can’t seem to get in again, so unfortunately due to super limiting appointments and front desk staff that hangs up on you when you want to call back to try to reschedule, I’ll be going somewhere else.
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February 2023 by Janice Marie McCourt
I have been going to Elements Massage since they opened, and I am a member here.Steve is absolutely outstanding as a masseuse, and Steve is the most senior therapist at this location.I highly recommend Steve, and I typically see him 90% of the time, and other times Charmese, who is excellent.If you are looking for deep tisuue due to injuries both are excellent and I highly recommend them.The front desk staff with Janice and Lauren are also very professional too, and if you are working to get in, they will put you on a cancellation list and follow through 100% of the time.I have been to other locations but the Elements in Needham is my favorite place!
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December 2022 by Denise Fairythistle
After your daily travels on the I95 North, you surely need a session to unwind. Get rid if the knots. Don't use alcohol. Don't drink and drive.
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December 2022 by Joey
Incredibly friendly front desk and a pleasure to talk to. The massage therapists are incredible here compared to many places I've been. I always get deep tissue at the monthly rate which makes the pricing good if you get them a lot. I've had Diana and Marvin, both fantastic. Extremely relaxing place. Great ambience. Always quiet and not busy.
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July 2022 by Jeffrey Freudberg
I had my first visit to Elements in Needham. The person on the phone and the front desk was very courteous and helpful and made me feel comfortable. My massage with Steve was excellent. He worked on my neck and shoulder pain and helped me relax and de-stress. Altogether a very good experience and I plan to return.
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June 2022 by Marcia Pansuk
Professional staff!! From the front desk to the massage, great service!! Massage was superb!!
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October 2021 by Sarah Loper
This place is great! I received a phenomenal deep tissue massage from Marvin. He was professional, warm, relaxed, talented, informative and as interactive as I wanted. When you arrive a gnarled mess you hope someone will ease you into relief. He did just that; please give yourself a deep tissue massage with Marvin. You won’t regret it.
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July 2021 by Noreen McCarthy
I love the staff and the massages!
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July 2021 by Nicholas Bessmer
Masseuse Sarah is excellent. Office staff are friendly.
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June 2021 by Mary Beth Dawson
I had an amazing deep tissue massage with Steve. Steve used massage and stretching to help work on some intense muscle knots, and was helpful in explaining stretches I could do on my own to address low back pain. I walked out feeling great. I'd highly recommend Elements Massage Needham and will definitely be going back! They were very attentive to what I needed, and the cold water and peppermint patty at the end was a nice touch :)
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May 2021 by Beverly Mobilia
Everyone at the front desk greets me with a welcoming hello and smile. The massage is exactly the therapeutic one I need to relax and relieve stress. The therapist is always on time and listens to what my concerns are. Elements is clean and calming. I highly recommend Elements Massage!
