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August 2023 by Upper East Side Rob ..
Re: State Inspection The gentleman running the location is very friendly and professional. The inspection was smooth and as fast as could be. As I had no other work done , this review is only for the inspection and fabulous friendly service.
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July 2022 by Gus H.
Tried to take my wife for a ride. Incorrectly failed her inspection, claiming License plate lights out, 2 brake lights out and "soft brakes". Verified for myself that the license lights were working and Another Mechanic verified that the brakes were ok. Only one brake light was out and a marker light they didn't catch was also out. These people are incompetent crooks. Don't go there.
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March 2022 by Lauren J.
I really love the guy who runs the shop everybody is so helpful and so nice and they're super transparent about pricing I never feel like I'm gonna get taken advantage of! Will not be going anywhere else for any of my car issues for as long as I live in the area!
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December 2021 by John D.
I completely agree with the Yelper who suggested the owner is a clown. Buy gas here? Sure. Have an inspection done? Be careful, because you might get failed for no legit reason. Have any sort of repair done that requires a qualified mechanic? Nope. My wife had a four wheel brake job done here (1200$) and the front end of her Lexus shook like heck right off the lot. When I questioned Joey about it he got defensive and told me she doesn't know how to drive. Okey doke, captain misogynist. So we brought the car to JS Mobil in Newton to get it fixed properly and they resolved it same day. We won't be bringing our vehicles anywhere else going forward. JS is a properly run shop with great ownership. Sorry, Joey.
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August 2021 by Daniel T.
Joey is a very patient and knowledgeable guy. I have brought my two cars for work big and small jobs here and i am really suprised what they can do, from open engine repairs to timing belt replacement, at very reasonable price. I stopped going to my dealership for repairs which rips you off by giving you free coffee but charge you thousands more.
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June 2020 by Travellah H.
If you want an honest opinion with no pressure, go to this place. I take all my family's cars here. Joey takes the time to explain what is needed and what the issue is. At the end of the day, you can tell he is a person you can trust. I've been a repeat customer since 2005.
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March 2020 by Drew Z.
Good for gas or inspection but not great for repairs. I drove car in to fix diagnose power steering issue with intent to support local business. They originally diagnosed it as switch for $500 but then came back saying that they needed to replace entire steering column for $2k (more than car us worth). Got second opinion from dealer and mechanic which thought that it was overkill but since it was already in pieces had no way out. They did give a break by not double charging on labor.
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March 2020 by Patrick R.
Owner Joey Mansour is the embodiment of high quality customer service. Needham Shell recently towed, diagnosed, fixed and repaired my broken-down car within hours at a reasonable repair rate. Based on the excellent experience I had, I plan to bring all three of my family's vehicles to Needham Shell for future maintenance and repair work. I recommend this shop to anyone all who lives in the Wellesley, Needham, Newton area.
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August 2019 by Mike L.
Pros: friendly staff, honest work / prices, usually can get you in for an inspection quickly Cons: sometimes the lot if very crowded with cars, and their office can get pretty hot in the summer All in all Needham Shell is great, seems like a nice family-run kind of place. I've had nothing but positive experiences here. They do inspections thoroughly so if you are trying to cheat your way through, go elsewhere. But the guys are honest and friendly and will explain to you why you failed inspection and how to fix it. I hope these guys keep doing business for a long time.
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February 2019 by Tom D.
Don't go here for a sticker. They claimed my exhaust was leaking. It was the slightest little crack near my muffler. It wasn't loud at all ended up costing me 800 to fix a damned old car which has been just about as loud the last couple of years and I never had a problem getting a sticker. I'll never go back here won't buy gas there anymore either. Please go out of business soon!
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November 2018 by Buddy A.
Bought a INTERSTATE battery with a 5 year warranty here. Dead in 3..this week. Went back, was told that I would pay $90.00 to get a replacement. so, you get a battery with a 5 year warrant for $180.00 yet you go back in 3 and they tell you it would cost $90.00 to get the green (Free Replacement battery with the sticker on top from Interstate BATTERY)..but the gas station charges you $90.00. My call........@ 66 years old "Shisters with the mighty dollar on there mind" not you! Best of Luck
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November 2018 by Kevin B.
I gone out of my way to have my cars serviced by Joey and his team for years. I have always found them to be honest, and their work is good, and the service is always top notch. I haven't found a better mechanic.
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April 2018 by Saurin S.
Owner is trustworthy and reliable. Prices not always the best, but i continue to come here because I trust them.
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January 2018 by William B.
Joey and the guys at Needham Shell look after my 3 cars. Completely trustworthy, serious and on time. I found them when my son nicked the wing mirror on our 20 year old Mercedes. He drove around trying to get help. Mercedes dealership where I bought the car wanted $600 for total replacement. Joey at Shell fixed the mirror and sent him on his way. I have a Porsche, Mercedes and Ford. Shell does it all. Small jobs big jobs, paintwork, service and repair. Cannot praise too highly.
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December 2017 by Robert H.
Absolutely the most friendly attentive service. Joey is really wonderful. I wouldn't go anywhere else. I am a customer forever. All of the prices were so clearly explained to me. Thank you Joey. You have made my automobile options clear.
