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January 2024 by Chris L
The assistant manager did a terrific job explaining all the options.It's a little odd that their pricing doesn't give you any incentive to sign a longer term lease; it's a little too focused on deals for the next two or so months and then getting you to stay there at the higher rate, and it seems like they should want you to sign a 12 month lease.But the facility itself is spotless and conveniently located, and the staff was very helpful. These places should offer a service to build out your storage area with shelving and hooks; I know I would have bought that.
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January 2024 by David Ganak
Marsha the assistant site manager has been WONDERFUL to work with.She’s pleasant kind and considerate.I’d highly recommend this facility
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January 2024 by Michael Smith
Staff was very welcoming, found an upgrade for my unit very quickly and efficiently.
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December 2023 by Amy Bailey
Super professional and easy to work with. The facility is immaculate. Access times time are good 6am-10pm. Checkin process was simple with Sarah.
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November 2023 by Emily Shedd
Sarah was AWESOME! She was so helpful and efficient! The facility and units are impeccable and the rates are awesome! So glad I found this place.
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November 2023 by Phong La
Sarah was great, very informative and professional. Units and building are clean and well kept.
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November 2023 by Ivy Wong
US Storage surpasses my expectations of a storage facility -Both Sarah and Marcia helped me tremendously getting to understand their rental policy and units that are available for my needs. They even encourage customers to go view their facilities which in my humble opinion - it is “top ranking”! Not only their facilities are newly constructed with climate control, elevator use with the latest technology securities along with long flexible hours for customers to store their possessions (self operating) after their initial guidance to customers how to activate the system to get into one’s rental unit/s.Above all, the place is the cleanest one can ask for and they offer a great discount for first time clients for long/ short term rentals!!As said, both their reps Sarah and Marcia are the top professionals, very helpful and courteous to understand customer needs!!Kudos to their professionalism and I would recommend US Storage in Needham Heights, MA the highest if one is in storage needs!!
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November 2023 by Katherine Greeley
Wonderful experience signing up. Very clean and friendly. Marcia in the front office is awesome to work with and made the process easy to understand while being very kind.
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November 2023 by Kyle Higgins
Great experience, especially working with Sarah! Great price and very clear moving in and out of the place
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October 2023 by Nicolas
Great storage, clean and modern. Good service and frontdesk
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October 2023 by JAMМ
One of the best storage in Boston area ! Clean , everything works and climate control ! Highly recommended!
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October 2023 by Ken Batts
A modern, clean facility, excellent lighting and temperature/humidity control, and friendly staff.
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October 2023 by Lois Horner
This is a great place, so clean, so easy to get to, and today when I was there, Sarah at the front desk took me through the entry process and got me to my space. She was great! Highly recommend US Storage in Needham
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October 2023 by Larry Meiselman
I maintained a storage unit at US Storage Center in Needham for 1 year. The center was always well run, clean with a responsive staff. Highly recommended for local storage.
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October 2023 by M C
Sarah was fantastic helping me get the administrative side of move-in settled. I’ve called several times and changed plans for showing up, and everyone has been friendly and patient.
