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October 2023 by Dupre Contractors
Our company has been working with Bank Five for years. The relationship is awesome. I took a personal loan to work with Mass Save and it could not have been more seamless. Ismael Tavaras and Brianna Pinhal were unbelievable! LOVE this BANK and this TEAM!
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November 2022 by J E
Applied for a mortgage loan online. the loan officer responded by telling me that I needed to go there and apply for a 500. Secured card. Incorrect advice for someone who is applying for a loan.. She did not offer any loan products or programs specific to my situation. Unprofessional.
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July 2022 by Andrew Magalhaes
Bank 5 has been a great bank for me for years . Spotless customer service, no robot extensions, and Lumenia was a joy to work with!
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March 2022 by Michael Carvalho
Bank Five is a Great Bank to use for all your banking needs. This branch staff rock at this location. I love using this branch and enjoy the staff who work at this location. Give them a try.
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November 2021 by Katty Morente
Bad customer service. Short staff and they make you wait for long time.
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April 2021 by stephanie houtman
Everyone is so friendly and thoughtful. I won $1000 this month just by having a savings account with them. I've never had a bad experience with them and plan on being with bankfive for as long as I can.
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March 2021 by Avadora Mimouni
Absolutely Fantastic and Professional I Recommend Jennifer Alexandre for all your business needs ?
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January 2021 by MG Carvalho
Bank5 has been around for years and a great community bank who I enjoy banking with and have since I was 15 years old. At 54 years old today speaks for why I love Bank Five.
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October 2020 by Heather Pereira
Banking is easy with Bank Five. I have been a customer of Bank five for over 10 years only after being forced to switch from first citizens federal credit union. Thank you to bank five for the dedicated work and your great efforts !
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May 2020 by Syd Chag
Bad customer service very slow drive through would not recommend
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November 2019 by Maria Botelho
The slowest drive through ever
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October 2019 by Imperial Merchant
The worst! Lost credit card, I thought, they had it for weeks in their branch and never called me, even though I had called the customer service number and to have ANYTHING done there takes so long.
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July 2019 by Melissa Wedge
This is absolutely the slowest bank I have ever been to I go to this bank different time on different days for my job an it doesn’t matter slow slow slow to the point that my boss is thinking of moving his business accounts to another bank which I hope he does
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May 2019 by David Morse
This bank is ridiculous to deal with. I closed my accounts. The staff is slow and rude, the manager doesn't care and has no customer service skills. Go to a different branch or better yet switch banks.
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April 2019 by joseph pemberton
The absolutely slowest drive thru for banking that I've ever experienced. In today's world, there's really no excuse. Customers use the drive thru for convenience to save time so to be kept waiting in the drive thru for extended periods of time is really inexcusable. Hire more tellers to occupy the drive thru. It's not rocket science.
