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January 2024 by Amor Livinus
It was very good
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April 2023 by Tabby B.
0 stars this is the worst cvs. Yimin is the worst pharmacist in existence. Some of the newer pharmacy techs are rude and unorganized. They are always in a bad mood, look miserable, give dirty looks, and look annoyed that you're there.... At their job, where they chose to be a pharmacy tech. I understand things get hectic and busy but there's no reason to be in a bad mood or roll your eyes/give dirty looks to every single person in your line. My husband chose this pharmacy for me when I was new to the area, instead of choosing one in Dartmouth where we live and I've been using it for over 8 years. My very first interaction with yimin was unpleasant and every one since is (I have also done multiple cvs.com surveys about her when I get the link) I love Erica the one who rotates nights with yimin because she is smart, kind, professional, and sympathetic. She does not judge people for their medications they're picking up regardless of what she may be thinking in her head she ALWAYS is empathetic, helpful, and polite. She is a great pharmacist and good person imo. Greg is also a great and respectful pharmacist who has helped me a lot. Pharmacy techs Leo and Seth are very respectful and kind, always say hi and ask me how I'm doing, and never are rude! Bonus points for tech Allison who I actually thought was a PHARMACIST because of all she has done for me one time all of my scripts were effed up and got switched to a cvs in Virginia !!!! I was so confused but she fixed it right away for like 7 or 8 scripts! I had no idea this whole time she was just a tech. The people mentioned above, you can tell they care about their jobs and they are still there when all the other pharmacists and techs leave so often. My biggest issue though, I was calling to check on my anti biotic last week and asked the pharmacist what day she could refill my Percocet not sure if it was the 27th or 28th and she very rudely told me that they don't have it. I said "oh so it's not in stock?" She said "no we don't get it anymore" I said "okay is it at another location?" She said "no Idk guess u can call your doctor and try another chain" this was literally like 3 or 4 days before I was due for a refill and had a script on hold. No warning, no calls. No text alerts! I have osteoarthritis, fibromyalgia, lumbar spondylosis, and degenerative disc disease!! Plus I heard If you don't take pain medication for like 3+ days you get the shits. I'm lucky I asked when I called about my clindamycin or else I would have never known! Luckily I called the cancer center and they sent it to another pharmacy and got it on the 27th! How could a pharmacy not have pain medication ever again ? The richest and biggest pharmacy chain BTW!
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October 2022 by Cassandra B.
This pharmacy is the worst I got a message that my rx was ready for pick up but was busy so I didn't get there til 7 hours later and it was still not ready. So after waiting half hour in line I was told It would be another half hour so I waited and still wasn't ready after waiting another half hour. So today I call and it still not ready my rx was sent there over 24 hours ago. Pharmacist was very rude told and kept telling me to download an app no matter what I asked her. I ask her why did they send me a message saying it was ready she says to download the app. I ask if there is a time frame of when it will be ready she says download the app. Then she mentioned the app again very rude and condescending even though I was being very patient even though my patience was already exhausted. If anybody should have been acting like a j*** it should've been me after waiting a whole day and an hour at the store
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December 2021 by Debra Z.
This is the worst CVS I've ever been in! The lines to pick up meds goes down three aisles... drive up is worse. I finally got to the end and was told their computer said my insurance was invalid. Had to go home and call them twice.... Of course on hold for 20 minutes only to find out their computer was wrong. So I got to go back and wait in line again. Store is crowded and awful. Corporate... pay attention! I wasn't alone. One man was actually given the wrong medication...
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November 2021 by BeckyScott B.
I do understand that almost everywhere is finding it had to have a full staff ... BUT ... that doesn't excuse the fact that one of the last times I went there I literally was in line for 30 MINUTES ... literally just standing in line for 30 minutes. That's a little ridiculous. Plus, the line of cars for the drive-thru was all the way out on the side street. CRAZY! Someone has to do something. Also, more than once I've gotten a text saying that my prescription is ready for pick up, I go there and strangely they tell me it's not ready. I told them "I got a text saying it was ready for pick up" ... one of the workers told me "that's not always right." THEN WHY AM I GETTING A TEXT SAYING IT'S READY?!? I don't get it. So I've never done this but while in line I took a picture because it was that long and I couldn't believe what was happening, I just had to. You can't see everyone in line in front of me cause some people were standing directly in front of each other, but I counted them and there was like 8 people in front of me and there was at least 5 people behind me. I couldn't believe what was happening. They need to do something! Seriously.
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August 2021 by M K.
ABSOLUTELY HORRIBLE! Every single time I come to this location, WITHOUT FAIL, no matter what time of day there is a line all the way to the middle of the store and you wait at least thirty minutes in line! If you have to pick up a script here and you're in a hurry FORGET ABOUT IT! You might as well give yourself a full 45 minutes to pick up your medicine! Absolutely horrible service! They need to hire more people to work bc it should never take this long just to walk in and pick up your medications!
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February 2020 by La mejor Musica Musica de todo un poco
(Translated by Google) Very good(Original)Muy buena
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December 2019 by Ian E.
This store had awful service and did not treat me the way they should I had one guy tell me to " Seat down NOW" and another tells me to leave because I ask for my prescription just once Do not go there
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February 2019 by Bebo O.
These people literally wait for you to show up to start getting your prescription ready no matter how long ago the doctor sent in the order, every time you go through the drive-thru window they're "finishing it up and it'll take 15-20mins" so you end up having to go inside. Every. Time.
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October 2018 by Jeannine C.
I have been using this pharmacy for several years. They seem to be getting busier as the years go by. My complaint would be that they always have to spend 5 or more minutes searching in different locations for my prescriptions. I would think they could develop a better filing system to locate prescriptions quicker.
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October 2018 by Doug L.
This store's wait time for a phone call is deplorable. Called 4 times and waited over 15 mins each time before someone picked up. I'm changing to Walgreens. Do yourself a favor go elsewhere.
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April 2018 by Michelle F.
I had a great experience with the front of the house cashier Lauren(she was awesome)..had a smile on asked if I had found everything that I needed and wished me a great day!! The pharmacists on the other hand???? It's really sad that some of them just don't care about this beautiful store..to them it's just a paycheck !!! Staff is very unprofessional and rude!! It's really sad they're throwing CVS reputation to the grounds!!
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September 2017 by Melody S.
I think they are really great .. the pharmacy staff works so hard ... Will always let me know if there is a problem with a script...they are all very professional As far as the store I have never had a problem there either ...the staff is very nice
