H&R Block offers professional tax services to meet various tax needs while maximizing refunds. Customers can schedule appointments at local offices or utilize the Digital Drop-Off service to work from home. The focus on safety includes deep cleaning and disinfecting between appointments. Reviews highlight the friendly and professional service provided by staff members, with particular praise for individuals like Ms. Palmer and Dan Sharpley, who are noted for their dedication to customer satisfaction. Many clients appreciate the extra effort put forth by tax professionals, which provides peace of mind when handling taxes, refunds, and deductions. However, there are mentions of unexpected charges, which led to some initial confusion. Yet, quick resolutions by the office manager have helped alleviate concerns. Overall, H&R Block is recognized for its commitment to customer care and effective tax solutions.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee