-
December 2023 by Kerri A
Less than stellar business practices in the service department. Had several issues with a used car I purchased from them. After having two costly issues fixed back-to-back, only to get the car back and another issued occur less than a week later, I brought it to my own mechanic to take a look at it. (The only reason I had them do repairs is because they are \
-
November 2023 by Veni Perinho
Enjoyed working with Mark Jardin, he was very professional and took care of all our questions/concerns. Shout out to Joao Tavares in service as well as he went above and beyond. One of our best experiences buying a new car and they made sure we were happy with our purchase.All the process was very quick and the delivery as well.I highly recommend…Good job ??
-
November 2023 by Albert Gomes
Service and Sales Dept Pleasant to work with. Waiting Rm comfortable and clean. Steve, ser mgr Excellent. 5 stars. Would like a complimentary car wash though.
-
October 2023 by Milagro
Went to the New Bedford Mitsubishi, had a very small Tire Pressure. Right Front Tire needed air!!!! 3 time I filled it with air. Decided Togo to Mitsubishi and The Mechanic did a lousy job, didn't even look for the leak in the tire, and this a brand new Mitsubishi...... Tires were set at 36,we were totally Disgusted when Mechanic said that the tire didn't need air, but set the numbers at 36.Not Happy one bit, This Morning again tire needed air!!!!! Dissatisfied Customer!!!.
-
October 2023 by M Soares
My go to without disappointment! I bring my car here for any maintenance and its the only place i will go for as long as Steve is working in the shop! I follow wherever he goes! He has been my mechanic for many years and has Always helped me out, always makes sure he explains in full detail pricing and parts and always gives you the visual not just words. I've also directed many friends and family to go see him for anything as well if they want good work by honest people and they've continued to stick with him too! I figured I've know his work for so many years and to share this will help someone else out if they are looking for solid honest work. Its five+ stars from me!
-
October 2023 by Monica Gracia
I've always owned Mitsubishi's. Long lasting cars as long as you give them what they need; maintenance! Steve and Ron over in service are great guys and great mechanics. Not just specific to Mitsubishi either.
-
September 2023 by Suzanne Maher
I bought a Mitsubishi Cross 2.5 yrs ago. I love it! This is what I wrote in my recent review that the parent company sends after a service appointment:Steve the service advisor is efficient, knowledgeable, committed to the customer and provides excellent customer service. When I recently picked up my car, I told him that he is an asset to NB Mitsubishi and the reason I would buy my next car there.. because of the excellent service he provides. I have recommended friends and family to NB Mitsubishi because of the service department. If he ever leaves your company to work at another dealership, I would follow him and purchase my next car there, solely because I trust that he is doing right by me. That’s rare today. Hold onto him… he’s an asset to your company!
-
September 2023 by Mik Marie
I could not be happier with the experience I had at New Bedford Mitsubishi. I was in and out of there in an hour and a half with a brand new Outlander! Danny and Josh were wonderful to work with. I highly recommend this dealership and I love my new SUV!!
-
August 2023 by Keri DaSilva
Steve and everyone in the service department are amazing and make sure they fix everything correctly and give you good information. I definitely trust them when they recommend any work on my suv and are not over priced! They are super honest and I will not take my car anywhere else to get my car serviced. If there is a day I get a new car I will be getting a Mitsubishi from New Bedford Mitsubishi.
-
August 2023 by Courtney Carvalho
Thank you so much to the service department for helping me with my every concern I had with my vehicle!! He fixed someone else’s problem from a different Mitsubishi dealer and made the entire experience easy and comfortable. I recommend 10/10
-
August 2023 by Gladys Carrion
Very clean and they went extra and above. The vehicle I wanted was not on stock, but they saw it was on inventory but it was arriving in a few days . Today I am a proud owner of a 2023 Mitsubishi Mirage Midnight Edition. Great customer service.
-
June 2023 by Lynn Furtado
Mark and Roy were very professional and extremely knowledgeable. It was a pleasure working with them both. I definitely will tell everyone about them and the NB Mitsubishi .
-
May 2023 by Steve C
I had two family members buy vehicles here with no issues until they start breaking after 24 months and Mitsubishi won’t stand behind their product. Especially the rude Steve in service. When you buy the car you think you’re covered for the cheap parts they build these with but you’re not. It doesn’t matter if you send family members there or not there’s no loyalty. They wanted to charge 400$ for a new battery on a car that’s 25 months old with 20k miles. Something I’ve never dealt with on the countless Toyotas and Hondas we’ve bought. We spent 70k at this dealer over the last two years and we won’t make this mistake again.
-
March 2023 by Vanessa Bernardo
I have hated buying cars and dealing with dealerships forever, I’d get major anxiety any time I had to deal with anyone in any dealership until I went to Mitsubishi in New Bedford.It was the first time ever that I had no issues everything got done in ONE day & I had the most amazing experience I could ever have.Thank you to Josh Goncalves who first got me started with all my paperwork.Thank you to John who took amazing care of me & made sure everything went as smoothly as possible.& a big thank you to Roy who finalized everything and made sure everything was done correctly and effectively. I will never use another dealership other than this one. I will recommend all my family and friends to come here because they most certainly will not be disappointed. The staff is absolutely incredible and I couldn’t be happier with the service I received.From the bottom of my heart thank you all.
-
March 2023 by Rommy mendes
I had a beautiful experience with our sales person John Tavares. Went above and beyond to make sure I was happy with my car. Thank you John and the manager Roy. I love my new Mitsubishi.
