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December 2023 by Lory Medeiros
The new manager of this bank has a awesome attitude she is learning and is doing a great job. Wish I new her name she is so polite and answered all the questions with an amazing attitude. Thank ABBA Father there are nice people still around.
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November 2023 by Joe V.
Friendly, efficient, professional. They are excellent at what they do, I recommend. Getting a car loan was without anxiety as others have been over the years.
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November 2023 by Marc Seguin
guess i wont be opening a account here!! to many complaints! good thing i checked the reveiws first!
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September 2023 by Alan Soares
I have been with NBCU for over 40 years and never had a problem, they have been so helpful when I lost my card to shut it down and make a new one. I have had multiple loans no problem. I love NBCU ❤️
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September 2023 by Pauline Harrington
Am happy with this bank went there customer service was great everyone was so nice I was greeted with a smile
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July 2023 by Jonathan Pacheco
I have been a member of NBCU for many years and I've finally had enough of it's awful service. They have all the same fees as major big banks and none of the convenience. Their debit cards are cheaply made and wear out quickly, they farm out their customer service to foreign countries, trying to set up cards for online wallet use is a nightmare, use of cards online and with other banks and services requires constant verifications often canceling transactions..these are just some of the monthly headaches I have simply trying to bank in 2023. Avoid this credit union at all costs.
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July 2023 by Dj
Their Fraud department is a complete joke! When your account with NBCU has fraud, they make YOU (the customer) do your own investigation. They do absolutely nothing to help you get your funds back. I waited weeks to get my $ back and would only give me a provisional credit once I proved I did a full investigation and tried. NBCU is NOT in your corner. I've had fraud on my account twice in the past 6 months with them and I barely use my Debit card. I don't trust them with a $1 and you shouldn't either!
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January 2023 by Braley Road
I thought credit unions were supposed to help their members; NBC4U exists just to help itself.I successfully for Mass Heat Loan via the state and they suggested NBC4U credit union. I denied due to lack of income despite having rental income, REIT income, dividends and several fully owned homes, over $60,000 a year in documented income.Went to the branch to ask for an appeal and try to resolve issue so I could replace my home's furnace and was treated very rudely and told that all my income sources were ineligible to qualify me for a loan and that they wouldn't speak to me any further unless I applied for another loan.
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January 2023 by Tony D.
I thought credit unions were supposed to help their members; NBC4U exists just to help itself.I successfully for Mass Heat Loan via the state and they suggested NBC4U credit union. I denied due to lack of income despite having rental income, REIT income, dividends and several fully owned homes, over $60,000 a year.When branch to ask for an appeal and try to resolve issue so I could replace my home's furnace and was treated very rudely and told that all my income sources were ineligible to qualify me for a loan and that they wouldn't speak to me any further unless I applied for another loan.
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December 2022 by maria pimentel-raposo
The bank doesn't believe in returning calls. When you're in line, the tellers pick who they are going to serve. No friendliness, they are to serve the community,sad. I'm looking to find bank.
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December 2021 by maria adamides
worst bank ever. i went to go pay off my car loan and i gave them my id, social and check. they release my id and social to the teller next to me. this is not ok, not professional at all. one mistake like that, the person could've stolen my identity and god forbid there was money there, they would've taken it all. i don't recommend this bank to anyone. they don't care about anything there.
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August 2021 by David Paul Fontes
BEWARE OF NBCU! Today on 08/09/2021@ the NBCU downtown main branch (drive-thru). For the 3rd time in less than 14 months, a teller put my $130.00 into another person's chk-account. I even sent the teller my bank card, ID etc. And yet she STILL PUT MY $ INTO another account. I had to run into the bank to explain their BULL? doings! 3rd TIME! NO EXCUSE WHAT SO EVER! ZERO! And their motto is "IN YOUR CORNER"? This kind of mistake CANNOT HAPPEN. Suppose a person does NOT notice until the following day or over the weekend? Even their fee's resemble BIG BANKS! --- No more! Time to get a REAL CREDIT UNION aka: St Anne's C.U. or St Anthony's C.U, or etc... I'll get another C.U. with-in 3 weeks --- ☮️
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July 2021 by Daisy Jorge
They r okay
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April 2021 by Ana Horta
For a bank that don't allow people to go inside they take a lot of time just to do a stamped printoutI am very close to take my business somewhere else.
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August 2020 by Susan D.
ok so I went to NBCU today with $40 worth of coins to cash in to deposit. I was told that they're going to charge me 5% of the coin deposit as a fee! WHAT?!?!?! Since when do you have to pay a fee to deposit at my own bank?! I let loose on them & shamed them for nickeling and dimeing their customers. They really didn't seem to care.. I told the manager that I'm looking for another bank tonight! IMHO, if you need a good bank, don't look here!
