The O'Reilly Auto Parts store on Hathaway Road in New Bedford offers parts, tools, and accessories. It provides store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. Reviews highlight absolutely fantastic customer service, with helpful and friendly employees who provide good, complete service. Staff are noted for being extremely helpful, carrying items for customers, performing installations like light bulb changes, and offering honest diagnostics. Customers report good prices and appreciate employees who speak different languages, recommending the store to friends and family.
Amazing customer service from the gentlemen and kind lady upfront! Went out and double checked my car didn't need any special adapters and put them on for me also very friendly! Thank you so much!!
January 2026
My experience at this location is always good, excelente customer service..
December 2025
The customer service at my local O’Reilly auto parts store is awesome! The counter guy was so helpful and friendly. Very knowledgeable on wiper blades and helped me decide what was best for my application.
