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April 2024 by Carla Sharrow
We miss Popeye's chicken !!! After spending 27 years living down south, an hour outside New Orleans, we were SO EXCITED to find Popeye's in New Bedford! It's the best fried chicken. We go almost every time we're in New Bedford now, the chicken is always fresh and fried to perfection, the staff are always polite and give great service. SO HAPPY WE FOUND YOU in Massachusetts. We need more locations, especially on the Cape!!!
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April 2024 by Gladis Hernandez
Very good service
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March 2024 by michaela lima
About 2 or 3 times that I've order delivery from here, they forgot something. Also you can't use most of the deals at this location, and some of the items they have for rewards are unavailable too. This location is a joke.
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March 2024 by Christian Dior
The worst customer service I’ve ever seen don’t even try to order
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January 2024 by Beverly B
No spicy chicken. No dirty rice. May as well do KFC from now on. Better sides and more gravy. Popeyes used to stand out. Now it’s bland. I was born in Louisiana and worked there. They were the best. Guess the farther from Louisiana, the worse it gets. May as well close them down. Very disappointing.
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January 2024 by Alan Slavin
No sandwiches available for 20 minutes or more. Had to get nuggets and still took over 15 minutes!
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December 2023 by Tracy W
They got my order wrong and when a I went back to get my money back the Manger said I have to wait for the General Manger why.just give me my money
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December 2023 by John Gregorio
I don't mind waiting for food but I do mind is when I have to wait 20 min and see the fry cook with ponytail texting on his phone. The manager seen it and said nothing. After I got my food and because I said something then manager says something.. I am not fan of this store to begin
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December 2023 by MaximusN8
Delicious chicken with sweet heat sauce. This location made it right.
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November 2023 by Sharon Hoffman
I have been here several times and have received fries that were stone cold on most occasions. The last time I went, I picked up a chicken sandwich meal for my stepson to show off how good the chicken was and it too, was cold. Needless to say, he wasn't impressed and I felt bad for the suggestion. The food itself is good, it just needs to be HEATED properly! Also, the speaker at the drive through was SO LOUD that it hurt all of our ears. Service was friendly, just need to take the volume down a decibel.
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November 2023 by Joey D
Slowest service, was in drive thru for 15 minutes, line never moved, watched 6 cars give up and pull away and then I did the same, when I drove around building no cars at the window they were just serving the customers inside and were leaving people sitting at the speaker, ended up going to Taco Bell drive thru and when I drove by again there was still no movement in the line, worst crew and service ever on 11/22/23
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October 2023 by Rich Walling
Went there last night about 20-25 mins before they closed to get my kids a quick bite on our way home from Rhode Island the door where locked the drive thru was off , a car was parked in the drive thru blocking it so we had to drive around it to try and order . I understand people want to go home but it's a little ridiculous to close down your open until the places closed clearly the employees are lazy and don't care about there customers
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October 2023 by Ben Red
Update: Our last visit was much better, fast service and friendly staff.Terrible experience. I was told it would be an extra 5 minutes and that they would park me. I waited over twenty before going in. They still had me wait longer. Other options in area.
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October 2023 by J S
Disgusting people that handle credit cards and wipe sweat with the same pair of food service gloves they’re working with. Even worse attitudes to match. Not sure how one can even manage to be inept at operating a cash register above all else. You’ll find every burden here to take home with your terrible food.
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September 2023 by Jon
Ok service for the atmosphere, they’ll be hearing from me further if I end up getting sick from the raw chicken they served me today.