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June 2023 by Audrey R.
I made a purchase online with their promo for buy 3 get 1 free. Ironically my free item was out of stock but I wasn't told until after I received my order. I did not receive a credit to replace that free item with another item. My total was exactly the same for 2 items instead of the 3 I ordered.
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June 2023 by Christina Foss Foss
The best place for all your beauty cosmetics
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April 2022 by Kenny P
I've bought 4 new clippers within a two week span ..one of the employees recommended a Andis clipper, I bought and went home to it being defective. Went back immediately, she gave me another, went home and still couldn't finish a haircut...junk...so today I bought a new Wahl designer, a Wahl shaver/shaper, and the Wahl hero...the shaver was opened and did not have all pieces. Can see it was used and returned, which they told me there is no returns on clippers...hmmm...then I open my supposedly new Wahl designer to find out that there are missing pieces as well...place is a joke
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June 2021 by Rachael Conran
I am from out of town but I was visiting a friend that lives in New Bedford. I stopped here before I drove home. I was impressed at how friendly and kind the employees there were. It was today, 5/26/21 around 540p-6pm if that helps! I found more items available in this store than the Sally’s near my home which was a nice bonus!
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November 2020 by Kara Snow
If I could put zero stars I would. I had a friend of mine go to this store and wrote her a list of specific items to get that I needed to do what she wanted done to her hair. She came back with a ion color remover and stated that the girl told her to try this first. My friend ended up getting 3 packets of it and 20 volume to mix with it. The girl gave my sister and friend advice to mix in 3 oz of boiled water first to break down the color remover and then to add 9 oz of the 20 volume. By the time I was as done applying this to her hair, it left her hair feeling boiling hot. The bowl was legit boiling and steaming like a witches cauldron. We ended up rinsing It out early. It ruined this poor girls hair so bad. I feel the guilt of even listening to this advice. Her hair is dry and falling out. I should have followed my gut, because I never worked with that product before and the steps I was told sounded a bit strange. I even stated I wasn't familiar with this technique. My advice is to not take advice from the employees that work there for not all of them have the proper experience for the job. I go to the Sally's in north dartmouth. I've never had a problem there. I feel bad on how upset and devastated my friend is.
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November 2019 by barbara swire
This store is amazing. Beside the fact that I love the merchandise, and people who work there, their service is way above and beyond reasonable expectations!!! I recently had an incident happen there, that was totally my fault ( I had no idea ). They never lost patience or politeness , though I insisted on getting to the bottom of the incident. Long story, short ,I solved the issue , while talking to my family. I was totally in the wrong the whole time. I am so grateful, that upon calling them to let them know , they were very forgiving a, and kind. I highly recommend this store to everyone for their hair ,and beauty products. Thank you to Sally's Beauty Supply, King's highway, New Bedford, Ma. !!!!!!!!!
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August 2019 by Shannon Watkins
Went in today early in the morning and later afternoon and the girl who helped me saved my hair. Didn’t catch her name but I’m super thankful! Definitely will be back to this Sally’s.
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May 2019 by Emma M Garay
When ever i go i allways find what i need, and the staff are very nice and helpful.
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March 2019 by Ruth Januario
Very friendly and helpful staff
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February 2019 by Kim Laughlin
I like the products but the service was poor. I purchased a product ($13.00) and upon opening it, I saw it was damaged. I returned it the very next day and the woman (I'm assuming she was the store manager) approached me and accused me of breaking it to return it. I'm going to assume it's because they may experience this quite a bit so I was patient. Customer service was absent in this situation. Quite unfortunate.
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June 2018 by Cor Mango
Love this store! Today they are giving away these bags but you must spend $50.00 1st
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May 2018 by Eileen Perry
Excellent staff and a great supply of hair care
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October 2017 by Samantha Torres
Hours are listed as 9 am - 8 pm, however, when I drove there at 6:30 pm, they were closed. Hours posted online are incorrect.
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February 2013 by Kennith Gantz
The guy has a name and your so wrong if your so quick to post this come in an make a complaint
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October 2012 by Kennith Gantz
The workers are really polite and funny