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December 2023 by Tabbatha Mello Rodrigues
The woman that work the front desk are so polite and respectful and help you out so much and they work so hard especially during the holidays
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July 2023 by Julie R.
I recently moved to New Bedford and was excited to get rid of my expensive post office box. I pay $135.00 2X a year.I cannot prove that my upstairs neighbor is breaking into my mail box at my new apartment. The post office managers have been super helpful in allowing me to hold my mail. The New Bedford Police could care less. I had to purchase a surveillance system to catch him in the act. While picking up my mail one of the desk postal workers told me that "they" know it is me messing with my mail box at my apartment. Why would I bring this stress to myself? She was so rude that it took me back. Today I reported her to the management. This is a terrible stereotypical postal worker. I am sure that there are good people that work there but this woman is to be avoided at all costs!!! Would give no stars if that was an option
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April 2023 by Teresa M Estrela
Staff so rude it’s unbelievable! They must hate their job because they all look so miserable. So impatient and rude. Probably doesn’t know the word “polite” and “ proper customer service “. Worst of the worst.
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March 2023 by Julio A Garzon
My package has been pending at this facility for 4 days!! Nobody can give me an answer as to why or expected ship time
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March 2023 by Maureen Juarez
This particuler USPS site is quite good! People are attentive and quick.
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March 2023 by keyzhla Pizarro
If u want someone rude w poor customer services xome to this post office cus that's all u going to get !
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March 2023 by Jean Baez
This is the worst post office I have ever been too .. rude poor customer services!
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January 2023 by Maria Lopes
Hi supervisor very very rude. So disrespectful. I’ve been going there for almost a year because I haven’t been getting my mail …. And the supervisor was very disrespectful and said it was my fault. I have never felt so attacked. Please get nicer workers.
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January 2023 by Robert Lugo
New Bedford Postal Service is horrible they can careless to deliver packages properly they just rather send them back to sender.
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December 2022 by Crystal Kuttler
I’ve never had a problem going here. I go here every month to get money orders for rent and they are nice and courteous! I accidentally left my wallet there one day had to run back and it was after hours and they let me in and gave me my wallet. Very nice customer service!
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November 2022 by Fronto
Worst service I've ever experienced, and they try to steal packages. Both when trying to have packages delivered and sent out.
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October 2022 by James Hall (Jimmy)
Usually, I Rate Them Very Well, As USUALLY, They Are Courteous, SOMETIMES,( I SHOULD Say).... But, I'm Sure It Gets Stressful.... However, I Went To The Postal Office, Today, To Intercept My ?, That Was Being Shipped By UPS, AND For Whatever Reason, THEY DROPPED It Off, To The POSTAL SERVICE, For The FINAL OUT FOR DELIVERY STEP, IN WHICH IS REALLY SILLY TO ME, AN EXTRA STEP FOR NO LOGICAL REASON, HONESTLY.... USUALLY, IT WOULD HAVE WENT STRAIGHT FROM DARTMOUTH TO MY HOUSE.... TODAY, IT WENT FROM DARTMOUTH, TO THE NEW BEDFORD POSTAL OFFICE, JUST TO SIT ANOTHER DAY, AND EXCHANGE HANDS, THAT DIDN'T NEED TO BE DONE.... AND, USUALLY, WHEN YOU HAVE A PACKAGE, AT ANY LOCATION, AND YOU GO THERE IN PERSON, THEY WILL BE NICE ENOUGH TO LOCATE IT FOR YOU, AND GIVE IT TO YOU, RIGHT THEN AND THERE.... BUT, NOT TODAY... THE LADY SAYS, OHHHH, IT'S HERE IN THE BUILDING, AND UPS DROPS HUGE MOUNDS OF STUFF HERE, AND IT TAKES A LONG TIME TO SORT IT OUT.... UMMM, YEAHHHH.... OK.... THIS ISN'T MY FIRST TIME PICKING UP A PACKAGE HERE.... BUT, THANK YOU ANYWAYS.... I CAN WAIT THE EXTRA DAY.... I JUST FIGURED THAT I WILL STOP AND PICK IT UP, SINCE I WAS IN THE AREA, DRIVING BY, AND ALSO, WHY HAVE THE MAILMAN HAVE TO CARRY IT, WITH OTHER MAIL, IF HE DON'T HAVE TO..... BUT, WHATEVER.... GOING ABOVE AND BEYOND THE CALL OF DUTY, ISN'T FOR EVERYONE, OBVIOUSLY.... THANK YOU....
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September 2022 by Luis Lopez
They treat me very good always A+
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August 2022 by Eric Gelmete
Terrible customer service at Downtown office New Bedford. Rude, no customer service, 0 people skills, it’s a shame, should be embarrassing but again the bar is very low at Post Office downtown New Bedford, Mass.
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January 2022 by David Andrews
Woman at window at 9:15 with glasses on December 20 2021 rudes person I will never ever use that post office again.