Xfinity Store by Comcast
Internet Service ProvidersHours:
630 Mt Pleasant St, New Bedford MA 02745 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast in New Bedford, MA, located at 630 Mt Pleasant St, offers a range of Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can visit the store to subscribe to these services, make payments, or pick up and exchange equipment. Reviewers describe the store as a "very nice and comfortable place" with "pleasant people" who can assist customers, even if they are "couch potatoes." One customer had a "great experience" at the store, where Alex was able to help them straighten out a self-inflicted problem and lower their bill. However, some customers have had mixed experiences, with transactions that seemed "too good to be true" turning out as such. Another customer faced issues with their TV signal, but a staff member named Chris Perry was able to resolve the problem by arranging for a technician to come back and replace the cable from the street. One customer, who had been a Comcast customer for 25 years, faced a frustrating experience when they tried to upgrade their phone. After several visits to the store and numerous calls, they were able to resolve the issue with the help of Chris Perry, the sales consultant, who was described as a "perfect gentleman" and provided excellent customer service.
Most Recent Reviews
February 2026
Great store. Everyone is helpful. There may be a wait, but you'll be taken care of once called.
November 2025
Ran in the store to try out their in store kiosks for payments and it was very simple and quick .
November 2025
Thank you so much Callie for your help setting up my new phone!! She was amazing, so nice, and explained everything well
More Comments(171)
You May Also Like
- New Bedford, Massachusetts