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February 2025 by Trisha Guertin
No wait to speak to someone but couldn't help with problem. Referred us to a different Xfinity store and someone else at a different location was able to help. This store could've but either didn't want to or didn't have the knowledge.
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February 2025 by Robert Duarte
Xfinity sucks if you had any competition you'd be out of business
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February 2025 by Manuel Carvalho
Have been a customer for over twenty five years, but this last price hike and lineup deduction are the last straw. I went to local Xfinity store to ask if something could be done about ridiculous price hike. I received absolutely no help and service was atrocious. They finally sat me in a corner in front of a screen to speak with a virtual assistant !!!!!! Crap service. In the middle of that fiasco screen went blank and the following message came up - " NO INTERNET SERVICE " ! In a store that sells internet service. ABSOLUTELY THE WORST CUSTOMER SERVICE I'VE EXPERIENCED. And they wonder why so many are "cutting the cord" . I'm done with Xfinity. MOVING ON !!
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February 2025 by juan garcia
Very nice and comfortable place to go and pay or just upgrade your Xfinity product will recommend to go in and pay your bill once in a while if not to just get off the couch to meet pleasent people you couch potato's 🥔 lol 😜
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January 2025 by David Fatula
Took away NESN and Sports channels and raised my bill the $12 and change they said they would take off .....WHAT A RIPOFF !!!!!!!
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December 2024 by Donna Cordeira
Terrible
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November 2024 by Ken Klatt
Had a great experience at Xfinity New Bedford.
Due to a self-inflicted problem, Alex was able to help me straighten it out.
He also spent time with me and helped lower my bill.
He did a great job!
Thanks!
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October 2024 by L Fx
Comcast is garbage. Them being a monopoly is the only reason they’re used. 300$ a month for cable and I’m lucky if I get 5 working channels. Internet is always having issues.
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September 2024 by Angel Sarmento
Where do I start ? Too many negative things I could post .Not even worth my time! All I can say is I have canceled my service after being on the phone 3 hours with agents that couldn't hardly speak English! This company is riping people off with lies and over pricing their customers 😡
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September 2024 by ISAAC Lopez
My area has about 2 outages a week. This company is the worst
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September 2024 by Robert Anderson
Mixed messages about special trade in deals. Transactions that seemed too good to be true, turned out to be too good to be true.
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August 2024 by Patsy McGinn
As my cell phone is having trouble charging and keeping a charge I went to xfinity looking for a phone with a zoom camera. I saw one I wanted. I thought the representative was being very helpful, friendly, and patient, He hyped this phone up to be what I was looking for and using the free phone promotion. I had a different phone in mind. I was not looking for a free phone. yet he convinced me the phone I bought was better, When ordering it he told me it would arrive in 2 business days. I ordered the phone, paid the taxes on it, checked the email and I saw it was a pre-order phone which is not due to be released until August 22. If I knew this I would never have bought it. I also noticed that in order to get this phone free you needed to a activate it within 30 days. So if it is not released within 30 days I have to pay for an $800 phone which I was convinced by a sales person was going to be great and arrive in 2 business days. Don't fall for salesman and their commission tactics!
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August 2024 by Mark Araujo
They fix anything for you
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August 2024 by Joseph Bertino
Good place to pay my bill
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August 2024 by Claudia Sofia Delgado
Bad service customer the agent don’t respect customer
