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March 2024 by Erica Sarro
Amazing food with staff that are so hard working and care for the customers. Everyone I saw working there was killing it. Sadly the customers that eat in restaurant leave their mess which makes it so much harder for the workers. Will return!
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March 2024 by Ken
"Quiet quitting" may as well be on the sign out front. I would gladly never visit Newburyport Chipotle again. Slowest service without any reason.
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March 2024 by Brian Booth
I should have read reviews would have never gone in. This chipotle was so dirty not a clean place to sit and eat. As we ordered one person waiting on us one person checking us out one person cooking and 4 people just standing around chatting to each other and one on there phone when they for sure could be cleaning something. I own a food business and was discussed by the atmosphere.I will not be back.
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March 2024 by Vanessa Wipfler
I have never written a google review but this was by far the worst Chipotle I've ever been to. There was only one other person in front of me in line and it took 10 minutes to order. The restaurant was slow yet somehow they were out of white rice, every meat except one, no veggies, no guac. There was something burning on the stove with no one tending to it. The line looked dirty and like the food had been sitting a long time. It was gross and I will not be returning.
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February 2024 by Google Account
Slow, rude, lazy staff. Orders are never ready on time and never correct. Staff have an attitude problem and generally miserable. Good quality is awful. Portion sizes are awful. Disgusting overall. Do us all a favor and just shut down. Obvisously management doesn’t care.
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February 2024 by Nicola Greenaway
As others have said, terrible service! Meat dry. Lack of choice of veggies and beans. Restaurant was completely empty, multiple staff stood around talking whilst every single table in the place was filthy... understand when busy and need a break but sat there 30 minutes and we were the only people in there.
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November 2023 by Jillian Z.
I Love Chipotle But This One Is Particularly Bad For So Reason. The Food Makes Me Queasy Almost Everytime I Eat From Here.
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November 2023 by Ashley Torres
The staff here is very racist. They don’t care about their customers. They will throw the food at you. Never coming here again. Bad bad place worse chipotle I ever been too.
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November 2023 by Bhruna Bastos
Came here a decent handful of times, never had a problem.Today I went and I swear to God.Always order the exact same bowlAnd got Half a bowl.I watched the girl scoop. It was half a scoop.I brought it up at the register and asked“Have you changed your portion size?”Woman: “no it’s always been like that for the past 3 years I’ve been working here”I just kind of raised my eyebrows and let it goShe noticed my distaste and commented“It’s a little pinch of everything”Put it in a wrap myself after …. It ended up much like the photo of the bar of soap next to the burrito ?Last time I go thereCause I’ve never seen a chipotle cheap out that badly… pretty bad . If that’s how they usually serve people, I’m surprised they’re even openBetter off going to on the border in the Woburn. Same pricing,better bang for your buck and quality.Not having my business anymore
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November 2023 by Lisa K.
I just ordered a carnitas burrito bowl. I paid for guacamole and there was NONE. There was about a tablespoon of carnitas and a tablespoon of rice. I asked for corn salsa and there was NONE. There was about a 1/4 cup of romaine lettuce. You can't call the store. You have to do a chat and they gave me a free entree. Not sure how you can claim it because I didn't receive an email nor a code by chat. After reading the other reviews - I will never order from this Chipotle again. Sounds like Corporate Chipotle needs to get involved and evaluate this location.
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October 2023 by Kaiden B.
Only review i've ever left on a store and this chipotle deserves a new business in its location. Ashley was my cashier and please respond to me privately if wanted but how you gonna charge me extra chicken for the person in front of me because you forgot to do it to them and when i catch you your speechless and say i aways see you i here with her. WTF is that response your lucky i didn't make it public in the store but honestly it's hit me more and more how messed up that is. Just don't do that respect your company and boss and most importantly your reputation that's all i got
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October 2023 by Jak J
I’ve always loved chipotle’s burritos and chips. Delicious food, always ample parking, kids friendly. I love their ambiance. 5 ⭐️
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September 2023 by Kim D
Terrible hygiene at this location. Employee never changed his gloves between preparing food and handling money. Both bathrooms were disgusting and this was at 11:30 am Pubic hairs on toilet seats in both bathrooms. Floors and walls filthy. Clearly these restrooms are never cleaned as they had just opened. GROSS!!
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September 2023 by Jillian Y.
Ordered 2 bags of chips. 1 with queso and one with salsa. Received 1 bag of chips. My bowl came with only beans and rice and barbacoa. Asked for that with pico cheese and sour cream. TERRIBLE!!!
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September 2023 by Stephanie Hill
Echoing the other reviews, this is arguably the worst Chipotle store I have ever been to. Their ingredients do not taste fresh, and they can barely ever get your to-go order correct. Generally, you typically get similar quality and service from store to store, but not here. I honestly just wish the location would close, it’s that bad. Set your expectations to the lowest they can possibly go, and then you won’t be upset at what this store produces.
