CVS on Pond Street in Newburyport is highly praised for its friendly and helpful staff. Customers appreciate the pharmacy's 24/7 availability and the welcoming attitude of employees like Chris and pharmacist Laura, who go above and beyond to assist and make everyone feel valued. The staff are consistently professional, accommodating, and always greet customers with a smile, creating a warm and family-like atmosphere. The pharmacy is known for its excellent customer service, with employees taking extra time to answer questions and provide explanations, making customers feel cared for and respected. Many reviews highlight the helpfulness of the staff, especially in providing advice on health services like vaccines, and their willingness to assist with special requests. The store offers a variety of unique and quality items, such as jewelry, with customers praising the good prices and durability of their purchases. Overall, CVS Pond Street is viewed as a trusted, friendly, and efficient pharmacy that treats customers like family, consistently delivering a positive experience.
CVS on Pond Street in Newburyport is the absolute best pharmacy that I have ever used. They respond immediately to questions. Their pharmacy app is excellent to check on or reorder medications.
March 2026
The clerks are very helpful. I am not a fan of self checkout so I also have good things to say about the clerks that take care of me at the registers.
January 2026
Well organized and clean store, Joe at the front was a great help and very quick!! Amazing job
