CVS on Pond Street in Newburyport is highly praised for its friendly and helpful staff. Customers appreciate the pharmacy's 24/7 availability and the welcoming attitude of employees like Chris and pharmacist Laura, who go above and beyond to assist and make everyone feel valued. The staff are consistently professional, accommodating, and always greet customers with a smile, creating a warm and family-like atmosphere. The pharmacy is known for its excellent customer service, with employees taking extra time to answer questions and provide explanations, making customers feel cared for and respected. Many reviews highlight the helpfulness of the staff, especially in providing advice on health services like vaccines, and their willingness to assist with special requests. The store offers a variety of unique and quality items, such as jewelry, with customers praising the good prices and durability of their purchases. Overall, CVS Pond Street is viewed as a trusted, friendly, and efficient pharmacy that treats customers like family, consistently delivering a positive experience.
I likt the deals one can get there. The people there are friendly and helpful. Getting my medicine is easy and they are helpful. I gain points and discounts there.
May 2026
The CVS Pharmacy team on Pond Street in Newburyport is AWESOME; the Pharmacy Manager, Laura, is fantastic, and my experience with the whole team has been first-rate. The use and adoption of app technology to keep customers informed all the way through to check-out is excellent and greatly appreciated. Highly recommend.... read full comment
April 2026
CVS on Pond Street in Newburyport is the absolute best pharmacy that I have ever used. They respond immediately to questions. Their pharmacy app is excellent to check on or reorder medications.
