Shepard's Auto Center in Newburyport provides automotive service and repairs. The facility is large, with two buildings and eight repair bays to handle needs in a streamlined manner. Reviews consistently highlight fantastic, top-notch work and a great experience. The staff is described as professional, courteous, knowledgeable, and friendly, with great communication. They handle the entire process expertly, from appraisal and insurance coordination to scheduling, repair, and delivery as promised. They make difficult situations like accidents seamless, often completing repairs quickly and to perfection. Customers also note outstanding honesty, with instances of complimentary fixes instead of unnecessary insurance claims. For minor issues, they offer remarkably fast, no-charge service. Many customers highly recommend Shepard's Auto Center for all automotive needs.
I had a nail in my tire and Shepard’s got me in and out in five minutes no charge! Totally helped me out- thank you thank you!
June 2024
Work in town and went there during a lunch break, thinking at some point I'd have to leave my car, doing the usual pricing for parts online. James took a look, drove it into a bay for about 15-20 minutes, and took it out! Great way to start the week.
May 2024
I brought my wife's 22 malibu in for a dent in the quarter panel and delt with James Stone. He was professional and got us right in and had it done in a few days. The car is metalic black and u can't tell he touched it blends in perfect would absolutely use them for any body repairs needed in the future.
