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November 2023 by Ashlyn Doyle
I had a great first experience with Dr. Zachwieja. I didn’t have to wait since I filled all my documents ahead of time online. She helped give me a much needed new prescription and let me know I have astigmatism. My new contacts were ordered quickly for me and I will definitely be coming back for my next annual exam.
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August 2023 by Joshua Lee
I originally scheduled an appointment for Monday 7/31 but they rescheduled it the morning of the appointment. Then I go in Saturday 8/12 for the rescheduled appointment to walk into an empty office with only one person saying that I must have MISSED their phone call to reschedule again, he then continued making up excuses and told me he will call me back asap. He has yet to follow up with a call to reschedule. I even got a confirmation text last night that my appointment is for 8/12… I would recommend you to avoid this location.
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August 2023 by Ryan O'Connor
Had such a good expetience here on 8/15/23. Everybody was super helpful and patient with me. I hadnt been to the eye doctors in a minute so had tons of questions and genuinely felt so at ease and cared for. I didnt catch the name of the person who checked me in (my apologies but she had dark curly hair), but her, Zac, and Dr. Zachwieja were all super helpful and nice. Grateful for the care and kindness I was shown by the staff!
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February 2023 by sarah gaylord
My family has been coming to Newton Optica for over 10 years, they have outfitted us with eye glasses and contact lenses. Not only is the medical care unsurpassed, but I am so appreciative of the front office staff. Biara is particularly responsive, helpful and pleasant. I feel lucky to have found a place where everyone who works there truly does their very best!
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January 2023 by Troy Stephens
The people that work here are so nice and helpful. They know just what you are looking for and they will tell you what looks good and what doesn’t look good. The prices are fair.
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December 2022 by Jojo Mitchell
Love the staff!! They’re always so thoughtful and care for you and your health.
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November 2022 by J J
Of all the places I've been to. This is the worst. They promised me glasses in two weeks but I didn't get it until week 5. They didn't provide me with any updates. I had to personally track them down. Also when I logged into my account and it says my glasses were ready, I went to the store only for them to tell me the info I saw online was not accurate. It's very frustrating. I am only sorry that I could not get a refund so I could go to Pearl Vision instead. They have lost this customer forever. From now on, I will either go to Pearl Vision or some other local store for my glasses.
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November 2022 by Ashley Walsh
I haven’t been to the eye Dr. In a while and am happy I chose Dr. Kristine Ulip. The entire team was kind, thoughtful and thorough. They answered some questions I had in addition to helping me find the perfect new glasses (and sunglasses)! Thank you!
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November 2022 by Guru Ananda
The staff were friendly but they were not upfront about the costs. They asked if I wanted to try contact lenses without telling me the trial would cost extra. When I got the invoice for my visit they had tagged on $100 for lens trial. I would not have opted for this had they told me about this earlier. This lack of transparency and no effort from the staff to rectify this is extremely upsetting and I’d not recommend this place to others.
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August 2022 by Ken Lowey
Dr. Kolnick is an excellent, thorough and caring doctor. Bia was very professional and did a great job helping me with some new glasses. A+ clinic!
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August 2022 by Vida Kianzad
I wish zero stars were allowed. I visited this god awful location earlier this afternoon. Soon After I came home I realized I might not have processed this via the right insurance and so I called them immediately (say within an hour since I left the place) and I spoke to two overly condescending people, telling me oh there is nothing we can do and it's already being processed. and I kept asking them to just put the order on hold if possible or even cancel so I can figure out the insurance and no help. nothing. Until they finally passed me to the third person, finally a manager who tell me she is going to try. now you tell me in this time and era, honestly there isn't anything one can do to put an order placed at lunch time on hold or cancel? SMH
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May 2022 by Jay Javidan
I had such a great experience getting new glasses and prescription sunglasses here. Excellent styles and brand choices, and the staff were so kind. Meredith and Bia were so professional and caring, helping me each step of the way to find my perfect fit for both pairs.Will definitely be back when I want another new pair!
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May 2022 by Michael O'Leary
I can relate to "commercial" feeling that another reviewer posted. I visited MyEyeDr (previously I went to a local business that was bought by MyEyeDr) and today when I got to the end of my visit I was given 3 charges. I politely questioned each one, and it turns out my copay was actually 0, my contacts exam was about half the amount first charged, and the final charge was for an additional service that was also accidentally over-charged by $20. Good thing I knew my benefit amounts. They happily fixed the invoice on the spot. So, not a huge deal, but 3 out of 3 charges were accidentally over-charged. On the plus side, the staff were extremely friendly and the doctor was excellent. An online booking system makes the whole process easy, so I'll be going back there for sure. But it's this kind of thing that makes us, as patients, unfortunately need to stay aware.Update: over the past few days I’ve received an email and a couple automated texts reminding me to buy contact lenses through them. I’ve opted out but my feedback to places like this is usually ‘please, I never asked for texts, stop trying to squeeze money out of me’.
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April 2022 by Ravi Kommajosyula
I was referred to this place by a friend to see Dr. Kolnik, who was fantastic. However, I have major gripes with how this business is run by MyEyeDr. They billed me for services I did not need. Despite me telling them that I regularly use contacts that have been fitted for me and I have no problems with them, they insisted that the doctor wouldn't give me a prescription for contacts unless he personally fits them in every single visit (which is not how any of the previous places I have been to operated). End of the day the doctor makes me try the same contacts I wear every day (but in the wrong power because they only come in 0.5 increments for fitting) and confirms that the contacts that I know fit me right indeed fit well and I was charged $103.50 for this service.This was followed by a high pressure sale where they kept on pushing me for all sorts of products and insurances despite me insisting that the only thing I wanted is one pair of glasses. Despite how good Dr. Kolnik was, the whole experience left me with a real sour taste and I cannot recommend this place to others.
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January 2022 by virginia kharasch
My family went to Dr Kolnik for over 10 years for our eye exams and glasses. He is a great doctor and very personable. However the last year the practice was bought by “my eye doctor”. Since then it became commercialized, with many new and inexperienced staff, difficult to schedule visits, hurried interactions. I left the practice because they were giving me an appointment 6 weeks later and my insurance would then move on to the next year. That’s after I received regular messages to book an eye appointment. The scheduler was rude and did not want to engage. It’s very sad because I cannot say enough good things about Dr Kolnik.
