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January 2024 by Terrence Brown
The CVS at 978 Boylston Street in Newton is one of CVS's finest locations. The manager or the pharmacy and pharmacy staff are helpful - simply terrific. Usual good sale items too.
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January 2024 by Lazshop
Getting through to the pharmacy is impossible. When the automated system finally transfers you, the hold hangs up after 6 mins. The staff is nice in person, reaching them to avoid a useless trip is impossible.
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January 2024 by Ramesh Ramakrishna
Very awesome Minute Clinic staff and polite, helpful people at the pharmacy!! :)
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January 2024 by Linda Maturo
The CVS on Boylston St Newton -is clean, well staffed and customer focused.Products can be easily found -and sale prices make for a welcome experience. Good job!
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January 2024 by Igor Sereda
Great experience getting a COVID vaccine shot at the Minute clinic here. Friendly, quick, professional. Such a stark difference with some other CVS facilities.
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January 2024 by Kelsey Nickerson
I am convinced this pharmacy doesn’t have a phone because they’ve never answered it.
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December 2023 by Marcy D'Agostine
This is for all the Cvs. There’s absolutely no way to speak to a pharmacist, I needed an inhaler for my granddaughter, and could not speak to anyone. Their system is designed, at all of them to hang up before you get connected. I am going to switch to a smaller pharmacy.
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December 2023 by Nancy Morales
It’s unfortunate that this being the closest cvs location for me and it’s always a issue. The sad part is it’s only a issue when it’s medication either for a elderly man or infant.The wait time to get them to answer as well is ridiculous there is times when I’m over two hours with no one replying. When I go in to pick the prescriptions they have misplaced them and have to take the whole staff to look for them in order to find them. I believe they are incredibly understaffed and not equipped with dealing with so much traffic. There is only one young man who’s there that’s always willing to help although I have not seen him in quite some time he really was who kept the place running smoothly .If you don’t Mind waiting for them to be ready for you then this is the cvs for you. My daughter has been waiting for her medication since 8am just to be told now at 10 they don’t have enough and have to send to another cvs but I have to wait a whole other hour till we can pick it up my poor infant is so uncomfortable and in pain. But they didn’t really seem to care or say hey we will call them and fix it so it’s ready upon arrival. No care for infants is insane to me.
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November 2023 by ikram naqqad
On my recent visit to CVS in Newton, the cashier was very personable. She helped me find the items I needed.
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October 2023 by Wendy Schroder
The outside pavement by the front entrance trash bins needs to be power washed or repaved. The ground is disgusting.
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July 2023 by Peg F.
Date not recorded.After having great assistance from the Pharmacist, I was directed to check out.I have never given an evaluation such as this!If I had the authority, I would have terminated Naomi on the spot.She began eating something as she approached me. She proceeded to eat, talk and drop crumbs during the checkout process. At one point she did cover her mouth with a piece of paper.I commented that she should refrain from eating when she is helping a paying customer. She did not recall eating. She really did not seem to be aware of what she was doing or why she was doing it. Her behavior concerned and frightened me.I WILL NOT PURCHASE ANY OF MY MEDICATIONS AT THIS OR ANY OTHER CVS. Peg F.
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June 2023 by Kathy K
Natalie Coscione at minute clinic and Lisa at the cashier are the nicest people. They both welcomed and helped me and my two sick kids. Thank you Natalie & Lisa, you are the best. We need more people like you around.
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June 2023 by McDaniel H.
June 2023: 2: I stopped by this location to return some medication at the take back box that each pharmacy should have at any of their locations. I found that this location does not have one and directed me to another location. Several miles away has one of two locations in this immediate area that has one. This was supposed to be a standard for all pharmacies some time ago and I'm confused as to why this pharmacy has not complied with that standard. I was assisted while in the store by capable and professional workers but there is no excuse for not having a take back safe in this store pharmacy.
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May 2023 by Tricia Castine
The older female pharmacist is so incredibly rude and unhappy. I’ve heard her call customers names and tell them go somewhere else. I don’t know why you would be a pharmacist if you don’t like people.
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May 2023 by Pete D.
It's a nice CVS, large store with a minute clinic. I was surprised to find that the pharmacy wasn't open when we were there. My biggest complain is just how expense every item is and the fact that the app has completely different prices than the store. The staff who was working was nice and helped me find my item.
