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January 2024 by Robyn Steinerman
Love the color, my stylist really takes the time to talk and understand what I am looking for. Ask for Amnon! Always leave loving my hair ❤️
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December 2022 by ofra moyal
Thank you Amnon for making me feel pretty. You are so good!!!!
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September 2022 by Marica
Icon is my favorite salon. It’s years that Gail cut my hairs. I recently had highlights and hair cut and I’m receiving so many compliments! Thank you Gail and Icon Salon :) highly recommended
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August 2022 by Bob Vance
Made an appointment here for just a partial foil, and was not interested in anything else. The staff on the phone were very eager to convince me to add things onto my appointment (haircut, gloss, tone). They specifically said on the phone that this was completely optional, and I had the choice to make up my mind about what exactly I wanted done when I got into the salon for the consultation. No credit card was taken down and no cancelation policy was given to me. Later in the week, I called a day ahead to cancel because something came up, the woman who answered the phone was very angry and rude. She claimed there was a strict 24 hour cancelation policy and I had to pay for 100% of the appointment even though I was getting nothing done. I have never heard of something so absurd in my life. There was no credit card on file taken when the appointment was made, no cancelation policy explained to me, AND employees were adding things on that they lied and said were optional, that ultimately racked up my bill hundreds of dollars. Super unorganized, unclear, rude customer service, and wildly overpriced. no wonder they had so many appointments available. I would recommend going to La Bella or Blondie salon in Newton (they were fully booked which is why I made this appointment in the first place).
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August 2022 by 山田絵理
Amanda was very kind and friendly. She did a wholesome consultation and did a wonderful haircut. I am very very satisfied with my new hair style.
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July 2022 by Anne C.
This salon is a reflection of its owner, Marco, who runs the best businesses, with the best stylists and in a great environment. I have been going to Inga for years, and she is a master at cut, color, and straightening. She is the reason my hair has been straight and chic for the past 20 years. My daughter is now a client, and Inga has done an amazing job with highlights for her. Highly recommend Inga and Icon.
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May 2022 by Taylor C.
Just had an absolutely fabulous experience at Icon Salon with Kiki!! Everyone I interacted with was so great and friendly! When I called Saturday morning to see if there was ANY chance I could get an appointment for that day Anthonie who I spoke with was so sweet and made it work, what a gem!! Kiki was so patient with me as I was making a big change and cutting off like 6 inches! She talked me through it, gave me great ideas and overall just made me so comfortable!! Another part of the experience that meant a lot to me was at the end of the appointment when in other salons I find stylists to turn into sales people for products this was not the case and funny enough I ended up buying 3 products! Kiki told me about the products she was using but never felt pushy or like a sales person! That is super appreciated by me who gets uncomfortable in those situations in the past in other salons! I digress - I love my new hair cut and style and I've gotten so many compliments!!! I'm telling everyone - run don't walk to Icon Salon!! This is now the only salon I will be going to!
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April 2022 by Denise Zeitler
made an appointment with Sasha for a cut and color and couldn't be happier with the results! Like most, I've gone to an array of stylist, and I'm happy to say I finally found my go-to stylist with Sasha! I most appreciate her taking the time to both listen to my thoughts/desires and to offer new suggestions for me to consider based on her years of experience. EVERYONE should walk out of a salon the way I did last night. So grateful to have found Sasha!Services: Hair coloring
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March 2022 by K F.
I chose Icon for my balayage because I thought that they were a well-established salon. I cannot express how disappointed I was. I gave the stylist explicit instructions that I wanted my hair to look natural (e.g. small amount of contrast, and subtle tones), but she did exactly the opposite. Following my balayage treatment, my dark brown hair was full of practically blonde strands of hair. Even better, my hair turned gummy and was breaking easily. For the cut, I gave clear instructions that being able to put my hair back was a MUST for me. Once more, the stylist did her own thing and proceeded to cut face framing pieces that do not tie back. I was so upset by the color, I tried going to another place to have it corrected after blowing $400 here, but even they told me my hair was too damaged to take any more color for another month. I called Icon to speak with their manager 2-3 weeks ago, and she was meant to call me but never did. The stylist even DM'd me via Instagram and practically attacked me about how my disappointment was unwarranted and her work was impeccable. Save your money. Go elsewhere. This salon is over entitled and does not deserve your business.
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February 2022 by Courtney W.
I see Carlos at Icon for haircuts and partial foils for coloring. I've moved across the country at this point and I still won't have my hair done by anyone else - he is worth the trip back! Carlos is an artist both in and out of the salon. He takes his time and is super receptive to any requests or feedback I have throughout the process. I've referred many friends to Carlos and every single one of them has left him not just satisfied but genuinely impressed and so happy with their hair! I also proposed dying my hair rose gold once and he didn't even entertain the idea, which I appreciate now in retrospect! 10/10!
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November 2021 by julie boyer
Gail did a fabulous job cutting my hair, and I couldn't be happier. It was exactly what I'd wanted, and I've received loads of compliments already. All of my interactions with the receptionists and staff were clear, really friendly, organized, and inspired trust. Love this place and I'll be back!Service: Hairstyling
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November 2021 by Joy Kozu
I'm always nervous about going to a new salon for hair-cuts, but Kiki made me feel right at home and seemed to know EXACTLY what I wanted. I have curly, frizzy hair that I used to get Keratin for, but now that I've been going natural and just finding products to tame the frizz, I just wanted to get rid of split ends and dead hair. She did the most amazing job with my curtain bangs and adding layers and giving me suggestions on how to maintain my hair. Cannot recommend her enough!
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July 2021 by Mary Shannon
Inga is actually a magician! She did a wonderful job taking my absolute mess of a 'hairstyle' and updating it in a way that I was really happy with. The rest of the staff there was equally attentive. I'm thrilled with my cut and color - exactly what I had hoped for.
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June 2021 by Miss Max
Kiki and I created an exceptional mutual understanding with regard to my life-style and what is actually possible for my current and future needs based on my hair type and face shape. I truly believe that this behaviourial style( listening and learning) is critical when it comes to hairstyling. Without a doubt, as a result of Kiki's keen technical talent and great listening skills, we created an excellent outcome.Service: Hairstyling
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June 2021 by Lauren D.
I had a terrible experience at this salon. The stylist was condescending and self-righteous about my hair requests, the shampooer was gruff, the hair washing sink was physically painful to sit in and to top it all off, they didn't do an adequate job with the capes. After a bad experience I come home to realize the blouse I was wearing is permanently stained from the hair color. I don't recommend this place.
