February 2023 by K Engdahl
I needed yarn for a baby blanket and needed some help determining how much yarn I should buy. The woman was so helpful. Great experience!!! I wish I could remember her name and give her the proper credit she deserves. Awesome emplyee!!!!
February 2023 by Emily Salfity
The manager was super helpful. My online order wasn't ready yet but she stopped everything and packed it up for me. Thanks for your help during the busy holiday season!
January 2023 by Ajay Patel
My family wanted to buy some threads so visit this store and bought a lot of threads and made nice embroidery work on clothes. Amazing store. Wish to go again.
January 2023 by Coli Cole-French
They have a lot of stuff but not very helpful staff and it’s hard to find things
December 2022 by Vera O'Connell
I bought some premium colored pencil sets here, that were clearly tagged as buy one, get one 50 %off. I got the discount and I then decided to get another more set of colored pencils that were in the same aisle but not tagged as being on sale, so I thought they weren't. I asked the cashier if they were on sale and she said they were. I told her I would have bought another set if I knew that but because the sets were just lying on a shelf opposite of the other sets that were tagged as being on sale. She said she would let management know. Hopefully she did but I may not return to that particular Michael's due to this snafu.
December 2022 by Michelle Hirsch
Went to get something custom framed haven't picked it up yet but I'm sure it will be good
October 2022 by Faisal Jani
Forest humble friendly Haley is smiles face superstar helped me a lot of patience nice friendly humble respectful Jon is as well Marie manager helpful friendly Juliette is superstar helpful friendly humble respectful friendly and smiles
September 2022 by Maryellen B.
We had two custom mats cut by the framing department at Michael's in Newton. Jeanne helped us to select colors, determined the optimal size, and despite being alone with a long line of customers awaiting her attention, made sure that we, and everyone else in the line, went away happy. Anna, who assisted us at pick-up, went above and beyond to help us finalize our project. We'll done, Michael's, on hiring two such expert framers who are also sincerely dedicated customer service!
July 2022 by Dona Soedarno
Great place for artist who always love shopping for the things you need is all here nothing compare
May 2022 by David Frankel
Some of the staff are extremely knowledgeable while others need some more training. Nice selection for arts and crafts.
May 2022 by Adam Bottis
Everyone there was super polite and helpful, especially Katherine that cashier
March 2022 by Rachel Savage
The store is clean but it can be hard to find what you're looking for. The sections have labels, but inside the aisles so you have to walk all around the store. There are no overhanging labels, or even at the front of the aisles anything identifying what is inside it. I ultimately had to ask a staff member to find what I wanted. The employees were nice enough.
March 2022 by Matt Morgan
It's fine. I guess I can never really find what I'm looking for in there, so maybe it's me. It's also more expensive than I think it should be.
February 2022 by Ishra Ella Noor
I came in here for wedding invitation add ons like bows. Sadly they are always picked over.
February 2022 by Ang Brinson
I took my mom and her friend here to buy beads because they like to make jewelry it gives them something to do as senior citizens its fun and recreational and it gets them out of the house its one of their favorite stores to go to the beads were limited not much of a selection but they were able to find a few things and Michael's offer a senior discount which is a plus so yeah if youre into arts & crafts etc this is a good place to go and if you check their website you can find coupons for discounts.