Newton Decorative Hardware is known for its exceptional customer service and helpful staff. Customers appreciate the friendly approach, with staff like Rich and a saleswoman named Susan taking the time to understand their needs and offer personalized assistance. The shop offers a wide variety of hardware and even special items for kitchens, making it easy for customers to find what they need. One customer was especially pleased when a staff member found a spare part in a box and gave it for free, demonstrating a level of care and generosity rarely seen today. Overall, Newton Decorative Hardware provides quality products and attentive service, making it a highly recommended destination for hardware needs.
I was so pleased with the service. The sales woman, Susan, I think, help me get organized and assess my needs on the hardware required for my new kitchen. We also ordered something special in funky, which is the highlight of my kitchen.
July 2021
What a great little store!!! But, they have everything you could possibly need or want. I came in to find door knobs for my new doors. They helped me find exactly what I wanted. Very knowledgeable and helpful. I definitely will be back to pick out kitchen hardware. Shop local and shop small.
April 2021
Quick service even when walking up and asking for something and not ordering online. They have a simple yet great setup for these times.
