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January 2024 by Cristian gonzale
Jane is the best at what she does, she is very loving and takes good care of the puppies highly recommended
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February 2023 by Lorayne Reyes
Jane has been the best groomer I’ve encountered in Boston. I emailed a little under a week ago and I was able to get my dog groomed already. She was so friendly and really listened for what I wanted for my dog. I’ll be coming back without a doubt!
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February 2023 by Julie Albiani
We have taken our cat, Casey, here several times. She always looks great and is taken care of so well. Glad we found such a great place so close to home!
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August 2022 by Suzanne H.
I brought my cat here for the second time, and he was unnecessarily shaved down to the skin accept for the head, tip of his tail and ends of paws; apparently known as a lion cut. It is extremely disturbing to me and painful for him as a 15-yr -old cat. His behavior has changed as he is now nipping at me as I try to touch him most gently. I emailed the owner with sadly no response. I've attached pictures before and after showing the wrongful devastation to such a beautiful and loving cat.
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August 2021 by Cedric Jacobson
A great little park with benches and paved walks, with access to the switchback trail leading up to the face of Mt. Tom.
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May 2021 by jodi narahara
Jane is wonderful and my dog looks great!
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April 2021 by Mackenzie W.
Jane was fantastic with my long-haired cat Gus! She took her time grooming him as he doesn't love to sit still. She stayed late on a Friday to make sure it was done right and made sure to chat with me at drop off to get to know me and my pet. I couldn't have been more thrilled with how he looked after and he's much more comfortable in his groomed state. Thank you Jane!! We'll be back for sure!
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December 2020 by Kathryn W.
Jane is amazing- the BEST actually. She loves the pups and does an outstanding job. No one would groom my wild and crazy dachsie until my vet suggested Jane. I will never to anywhere else!!
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October 2020 by Ellen P.
Jane has been the kindest, sweetest funniest animal lover to groom all my dogs for the past twenty years. Before I found Jane one of my dogs had refused to go back to a previous groomer. You can imagine the scene with him sitting on the sidewalks and being a deadweight. (We left!) But we found Jane and he always loved going to NH Grooming. She has had great people working for her...and her sheepdogs are so cute!
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August 2020 by Lee Ullrich
Nice people good service
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August 2020 by Joshua Martinez
Jane does a pristine job every time. However, her system of contact is outdated and her people to people skills are not very friendly. I was a loyal customer for 4 years until recently. The only way she responds to inquiries or appointments is via email. If you call, it’s very rare she answers and her inbox is always full. If you have to reschedule, be aware, she does not take likely to that no matter if it’s an emergency or not. I had to reschedule my last appointment due to an emergency and could not get in contact with her till almost 6pm that day. She showed no compassion and was more concerned about missing “money in her pocket” than making sure all was okay on my end as this emergency occurred during COVID-19 and I lost a family member. She wouldn’t know that though because she didn’t care to ask and was angry she missed out on filling my spot. So if you read this Jane, now you know. I wished her all the best in my reply rather than argue and found a great groomer closer to my house that actually answers their phone and are very flexible. My dog ended up getting a phenomenal haircut from them! Blessing in disguise. I hold no resentment, Jane is very talented. She just needs to be more compassionate with her clients and get a better system in place for appointments.
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November 2019 by Aravind Radhakrishnan
Jane at Newton Highlands Grooming and Pet Boutique is super friendly and treats our dog with the utmost care. She doesn't compromise on the safety and comfort of your dog. You HAVE to email her to get in touch though. Expect some slower responses as she's always busy.
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October 2019 by Pat Centola
Jane is exceptional with cats. So glad this shop was recommended. I will never go anywhere else!
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September 2019 by gabriel eugene
She's the best en Massachusetts because she doing this job with heart
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September 2019 by Joan B.
Jane is the best. It took three visits and two doses of sedatives for Jane to sucessfully shave my long haired cat's matted fur. She persisted,never giving up on my difficult cat,tuning into her level of tolerance,giving her breaks,and sweet-talking to her while offering a kitty treat.Kyra looks beautiful now.
