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March 2024 by Elle P
I recently moved to Newton and was looking for a groomer for my 6 lb. chihuahua. She had a very bad grooming experience at a Petco on the South Shore. She was so scared to go back for a grooming. . Carlos is very patient and gave her a terrific cut. I'm so glad we found Soft Paws!
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January 2024 by Claire Machamer
They do a great job with our golden doodle.
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August 2023 by Debra Corrigan
Carlos is so AMAZING. He does a great job. My cat Fluffy is so happy after his appointment…Purrring loudly. He is the best groomer I have ever met. He genuinely cares for animals.
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April 2023 by Stefani Amancio
13 years ago my mother-in-law started going to Carlos, 12 Years ago my mother started going to Carlos, and now I have been customer for the past 2 years as well. My whole family goes to Carlos. My family lives in Waltham, but I drive all the way from the South Shore to bring my dog to him, that's how much I love his job, that I am willing to drive about an hour each way. He is caring, patient, and does an incredible job (this coming from a very picky/particular person).
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October 2022 by Lu Dawg
I've been going to Carlos for years. Every time, Lucy comes back beautiful and clean. I don't understand how he gets all the fur out. He trims her hair down perfectly, and she always comes back happy. She is a lovely, sweet girl and loves to see Carlos, and Carlos is always so gentle and kind with her.Grooming rates are on the cheaper side of competitive, and Soft Paws offers full services.Book in advance! This is a one (wonderful) man shop, and he's booked out more than a month in advance in some cases. That's because he is very busy, and that's because he is very good.
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September 2022 by Rai - Ling “Rai” Hsu
We made the appointment and waited for 3 months. When we finally went to the appointment, the groomer said he was scared of our cat may hurt him! SO UNPROFESSIONAL!! he could have told us long ago that they don’t know how to do cats! Don’t trust this place!
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August 2022 by gabriela saenz
I got my appointment for the next day for my puppy . The prices are similar to petco or petsmart.
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April 2022 by Jenn Y.
Same price as going to Petco/Petsmart. My dog smelled great and felt soft. Owner is nice. His short haircut was a surprise at first, but I grew to like it. Just a heads up to Samoyed/Eskimo owners who don’t want their dog trimmed this short…I would come here again! Make your appointment 1-2 months in advance. He’s very popular!
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December 2021 by Janet L.
Carlos is an amazing groomer. Not only is he super affordable (we paid $40 for groom, expression, and nails) but he is so kind. Definitely recommend him and my puppy even got a complimentary scarf for the holidays! I never really know what to do with my puppy's groom but Carlos has a great eye. Will be back agains soon!
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November 2021 by Mysterious P.
Carlos was amazing with my toy poodle! She was turned down by her previous groomer because she was too aggressive but Carlos has a very calm demeanor and he was able to handle her! This was our first time here and I couldn't be happier. He took the time to show me what types of brushes he uses and was very friendly. He also didn't overcharge. I highly recommend this place :)
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November 2021 by T L.
Jack is a rescue so he has anxiety about separation. Carlos has been wonderful handling a few oops from our dog and putting us all at ease. He does a great with the grooming! Highly recommend Carlos!
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August 2021 by Courtney R.
Carlos is hands down THE BEST out there. My dog has been sent home from multiple groomers because he is admittedly very difficult (he's a tiny 8 pound malitpoo but just hates having his hair cut!). Not only is Carlos the only one who can handle my dog, but he actually enjoys going there! He always comes home happy and looks great. Carlos is also very kind and friendly. Highly recommend!
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July 2021 by Caitlin O'Connell
I called Soft Paws to make an appointment for my cat to get her claws trimmed. I was pleasantly surprised when they told me I could come later on the same day! One of my cat’s claws had grown pretty long, curling up against her paw pad (but not cutting into it yet) so I was nervous the process would hurt her. Everything went smoothly, he handled her very gently and she wasn’t freaking out or anything like she does when I try to do it at home. He even offered to clean her ears. The visit was affordable and very pleasant!
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July 2021 by Cara
Terribly unreliable. clearly stated I had 3 cats when I made my appointment and that Id try to get all 3 there. I struggle 20min to chase them down, get them in carriers, cat-pandemonium as usual due to the carriers, and then he’s all like don’t come, he’s “too busy” for another hour past my appointment. What a guy. What do you think an appointment means?
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December 2020 by Charlie S
Carlos is the best, very accommodating and a professional. My cat isn't exactly cooperative and he didn't mind at all. Will be going back!
