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January 2024 by Chris Alderson
Disaster. Never anything u want in stock. Self checkout is a comedy of errors
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January 2024 by Emelyn Chiang
This place is small, so availability and selection of options is limited. Hard to find an employee to help. They are frequently out of certain produce. Prices are exorbitant. I only come when I need just one item and don’t want to go all the way to Wegman’s.
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October 2023 by Ron L.
You need to be a masochist to try to shop here !NOBODY working at the front of store. And, the 3 operating self checkout machines don't work properly. Stand around waiting while they chime to call a checkout person. Finally find another employee, who pages the store for checkout help, still no one shows up. So, I walked out and went to Whole Foods--was in and out there in the length of time I waited at S&S. Prices were lower too.Not to mention that the milk in stock at S&S was 3 days past expiration, and they were out of 2 other common items.I feel sorry for the employees stuck working here, they must get a lot of customer grief for being there in such a poorly run store.
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September 2023 by Alex Lanzi
Self checkout almost always results in a error, which takes them a long time to resolve. Would be faster to go a store farther away.
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September 2023 by Stephanie Rocha
Horrible customer experience. There’s only self-checkout and the machines error out every 5 seconds - leaving the employees to play whack-a-mole with all of the flashing self-checkout lanes. We had a whole cart of stuff and had to fit it all on the weight. It was also really hot in there. Not returning unless I only need to pickup a handful of items. The employees are saints to deal with that hot mess. (Richard and Hugo were amazing)
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September 2023 by Fred Smith
NO LONGER HAVE A RECYCLE BIN FOR PLASTIC BAGS. Useful for staples if living nearby. Imbalance in baked goods. LOTS of sugary cakes; seldom pies; muffins variable.
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August 2023 by Eddie Sullivan
Awful. I walked out half way. The vegetables aren’t fresh I have very limited meats frozen seafood looks frozen for about 10 years. Left the Hatfield carriage the aisle and just left..
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August 2023 by Elle P
Market Basket is further away than when I lived in another town, so I have to shop at Stop&Shop. Groceries are obscenely expensive. Produce and meat are poor quality and too expensive. Music is too loud. And they charge for paper bags. Please.
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August 2023 by Bob P.
This place sucks. Went to the deli and waited 10 minutes and still no one showed up. Got my items and went to check out. All self check out which I don't want to do. About halfway through the machine malfunctioned and a mechanical voice said "help is on the way." There were at least 4 others waiting for "help." A manager finally came over and I asked why they don't have humans and he said they can't find anyone. BS. They don't want to pay. Two Star Markets and Wegmans are well deployed with workers. Avoid this place.
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July 2023 by Anthony G.
Heads Up! Always carefully check your sales receipt at Stop and Shop Needham Street Newton. On a large shopping order, checked out with a cashier. Later discovered charges for 4 items I've never purchased and certainly did not receive. Contacted Stop and Shop several times. but have not received a response.I can only imagine how many customers are similarly bilked! If we can't trust check-out, what can we trust?
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June 2023 by Nat. S
Every time I go to this store the staff is so rude, barely want to help you & seem genuinely miserable. Its never a pleasant experience here.
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June 2023 by kat s.
Such a good location if you are heading home from work and need a few things but the store is quite dirty and always poorly stocked. Last visit I was heading up the bread isle a little mouse ran across the isle. Yuck. Keep driving to Trader Joe's or Roche Bros.
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May 2023 by Drew's Reviews
Depressing looking store that looks more like a warehouse than a groceries store. It's always a gamble when i go to see if they have what I am looking for. Prepared foods are limited and doesn't have any consistency. I always go for self check out when it's an option but its strange that this location only has self check outs
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May 2023 by Lina Pishkin
I love going to the Stop and Shop in Dedham Ma. The produce is always in great condition . Variety is always there. Great prices. Cashiers are always telling you about sales and discounts. Great meat department. Variety in frozen foods. I suggest you all at least check it out ! You will not be disappointed!
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April 2023 by Crazy Cat
this store is gross you can tell its run by S&S expired food customer service is garbage over priced cramped was visiting in the area thought I would give this store a try walked out without buying anything they like to accuse you of stealing wont be back here or any Stop and Shop ever