-
February 2025 by Mr C
It will be addition by subtraction when Walgreens finally goes bankrupt. This place is the worst place I’ve ever dealt with. Ignorant, you can’t understand what they are saying. And liars. They tell you they have your prescription, when you get there they don’t have it. Twice this has happened. Garbage.
-
November 2024 by Cam S
So funny seeing all the reviews here about how poor the pharmacy is. Both my dad and myself needed scripts filled and both times we went they indicated they didn't have our prescription. I find this even more ironic because we're both doctors and today we will be filing a complaint with the state for their conduct.
-
November 2024 by Ross V
This Walgreens DOES NOT accept FedEx packages. Complete waste of time! Never coming back here
-
November 2024 by Ben Zh
This Walgreens pharmacy should be checked for fraud. My mother was just released from hospital and she needed 100 grams metoprolol. The w american pharmacist said that they don’t have 100 grams. He said that my mom has two options: either pay from her own pocket for a lower dosage (since ehe said my mims insurance will bot cover lower dosage) or to come back in in Monday (in two days). My mom would die without this medicine of she waits till Monday. I said: “no. There is a third option. Please send prescription to another non-Walgreen pharmacy nearby”. Right after i said that, the pharmacist went to talk to the manager and … magically they found 100 grams of metoprolol. So… do they lie all the time to customers to make them to pay from their own pocket? This pharmacy should be investigated and I will be filing an official complaint.
-
October 2024 by Ilay azoz
Always understaffed, always long queues
-
September 2024 by ilker
What a customer service! They didn't want to do passport photo work because they were too busy.
-
January 2024 by Johanna G.
I rationed my medication so I could skip pick up last month. I can't even begin to explain how frustratingly understaffed this pharmacy location is. Wallgreens needs to figure out why no one wants to work at this location and fix it. The wait time ranges from 10 minutes to an hour depending how many people in front of you have an issue which always seems to be happening. Don't bother calling because they won't pick up. Every person who works here is doing their best and it shows but it's clear they need help.
-
January 2024 by Jackie Kennedy
I was surprised at the disappointing customer service today after being a long time customer. The 2 women at the pharmacy were unprofessional and challenging to communicate with- fortunately the other pharmacist who finally helped me was kind and helpful. I hope that the manager there reads this and considers remediation of the situation. I’ll be taking my business elsewhere.
-
December 2023 by Chuck Werber
The service here is criminally bad.After not receiving a prescription refill for a full week, and unable to reach them by phone, I dragged myself out of bed and went there in person. The pharmacist was no help at all. She said they were all out and never informed me of the possibility to have the prescription transferred. Going to this Walgreens pharmacy can be detrimental to your health. It was to mine.
-
November 2023 by Josh T
The pharmacy here is a joke. Always waiting 20+ minutes every time I pick up a prescription, and they always have only one person doing checkout. The only reason I’m giving it two stars instead of one is because the store section has a lot of options. Do not go here for prescriptions.
-
November 2023 by Angelo G.
This is the worst pharmacy I have ever had to deal with. They don't answer the phone. Medications are never ready you come the next day to pick up the prescription and they always have some kind of excuse why the medication isn't ready. DON'T USE THIS PHARMACY YOU WILL REGRET YOU EVER DID. This is why Walgreens keep shutting stores. They are horrible. STAY AWAY!!!!!!!!!
-
September 2023 by Michael E.
Incredibly inconsiderate staff. This location is clearly on the verge of closing and Walgreens seems to be giving up as a company.
-
September 2023 by Will G.
Have shopped at Walgreens for many, many years and have always been happy with their service until now! I placed an order for delivery from the store on Washington Street in Newton. It was for two boxes of Pepperidge Farm cookies and 3 12 packs of Diet Coke. The driver only picked up and delivered one box of cookies. I spoke to the store manager who said he would refund my money. He didn't! The charges included the recycling charge, the delivery charge and a tip for the driver. REALLY! The manager also told me that since it was an e-commerce sale he could not do anything about it.. So, in the end, I ended up paying $30.05 for one box of cookies and that doesn't included the $4 in Rewards I was putting towards my purchase. The manager said that he would refund my money. HE DID NOT DO ANYTHiNG, and yes I have the receipt...
-
September 2023 by R C
There was a Walgreens about a mile from this location that was shut down post Covid. The store shut down was smaller and older but oh so much better. It was better stocked l, staffed well and with a great store manager. This store on Beacon probably looked great on paper to someone making a decision - larger, bigger pharmacy, privacy rooms to conduct vaccines - but it is poorly run. Some cashiers are great while other make it seem like a chore to take your money. Pharmacy is also hit and miss. I have been a loyal Walgreens customer for a long time. For the first time in 20 years I have started to go to CVS.
-
September 2023 by Cynthia zhengyun qi
Should have read all the reviews before scheduling my vaccine with this pharmacy. The wait is always excessive. It took me over an hour wait to get my vaccine. Very different experience at CVS. You will be better off wait longer or take vaccine with a pharmacy that’s further away
