H&R Block in North Adams is known for its knowledgeable and friendly tax professionals who can handle various tax needs and help maximize refunds. Customers can set up appointments at the local office or choose the Digital Drop-Off service, where documents are uploaded online and reviewed by a tax pro. The staff is described as courteous, helpful, and attentive, with many clients appreciating the professional explanations and personalized assistance they receive. One reviewer highlighted a tax professional who explained each step clearly, making the process easier and more understandable. Safety measures are a priority; the office is regularly disinfected, high-touch areas are cleaned after each appointment, and social distancing is practiced to keep the community safe. The location is praised for its efficiency, with quick appointments and minimal wait times, and several clients have expressed high satisfaction with specific staff members, describing them as welcoming, hardworking, and helpful. Customers also value the convenience of the services offered, whether in-office or at home. However, some remark on the fees, noting that charges are not itemized and can add up, leading some to consider preparing their taxes independently in the future. Overall, H&R Block in North Adams provides a positive experience for those seeking professional tax assistance, especially for complex situations and those looking for friendly, trustworthy service.
Have had the same tax preparer for approximately 10 years. I wouldn't be pleased to have anyone else prepare my tax. I have complete faith that Sheri Foucher knows her stuff and has my back.
April 2024
My preparer Tom was extremely professional and attentive. He explained each step of the process well. I will definitely be using this location next year.
January 2024
Shari is the most welcoming hard working tax expert I have ever met! Always helps me to the fullest!! 100/10 would recommend her!!!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee