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January 2024 by Tom Quinn
Great gym. Just one peeve. Weekend hours do not open till 7am.Why?
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January 2024 by Susan Dutra
The staff here is very friendly, the trainers are knowledgeable, professional and always helpful.
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January 2024 by Robert R Spitz
Your associate Kayleigh was incrediblyhelpful in helping me understand the discounts involved as a senior citizen and the costs involved with the elite program. She spent much time and effort in making certain I understood all the costs and benefits involved.I cannot say enough about how helpful she was. She is a very dedicated and positive representative of your organization.Sincerely,Bob Spitz
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November 2023 by Abraham Gomez
Excellent gym with all what we need to be in good shape.
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September 2023 by Alexander MacMillan
These guys are the biggest scum bags in the northern hemisphere. Closed out my account when I moved out of state but when I wanted to use the rest of my membership they reopened my account without telling me and charged me for months. Sleezy scum bags stay away
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August 2023 by Devido Castro
Y'all definitely robbers coz you've stolen from me. First month I just need to provide you with an initial payment of 60 bucks which is normal due the fees and tax. I got a subcription plan of 35 bucks monthly, and you debited from my card 60 bucks first month, then second month you charged me 50 dollas and I went there to see why you did it, but nobody got my problem solved, just apologizing and that you were sorry and didnt know the reason, also did not make up at all for it. You made me a contract and supposely I didnt need to pay any initial payment. Then you charged me again 60 BUCKS!!!!! Of initial payment which is ridiculous!!! It ain't make any sense at all!!! Coz I was not supposed to pay for any initicial. In months I have paid 100 dollars EXTRA and never got my money back to my card. YOU ARE A BUNCH OF ROBBERS!!!
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August 2023 by Linda Polo
Is ok,but sometimes the clients take long time in the machines.they need to cheek
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April 2023 by Alex Medeiros
Good luck cancelling your membership at this outdated gym. Had to do it a couple of years ago and they require you to come in person, AND have the manager there too. Feels like you’re ancient or something.
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April 2023 by Walter Wojtak
Great equipment friendly staff. Nobody bothers you when you're working out. Everyone goes about their business
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February 2023 by Kathy S.
Love going here every day. Great place to work out and open all the time at a reasonable price. Clean equipment. Sauna in the locker room. Staff is super friendly and helpful. Everything good.BUT BUT BUT I give them a 3 because I previously experienced their cancellation nightmare. I resisted going back for three years because I was so mad. Be aware of what you sign.This time I signed up for a three month prepaid membership and gave them a check. When spring comes I will go back to walking outdoors.
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November 2022 by Mike A.
I love this gym. To be clear I love this gym early in the morning. The afternoon evening crowd is not for me and I feel like the gym is very busy during that time, but I love the morning, kind of a get in, work out, get out kind of atmosphere. There are plenty of friendly people if you want to socialize a bit more as well. I find the gym to be clean with modern equipment that is always in good working order. If something needs repair it usually gets fixed very quickly. A lot of the bad reviews on here are for the the payment and cancellation policies. I have zero experience with that, so I won't comment. It is very funny to see people talk about how rude the staff is. I have never experienced that either, quite the opposite. I have however seen lots of angry people take out their frustrations over the gym's policies on the people that work at the gym. I have seen people basically scream at the front desk staff for not allowing them to break rules, like bringing guests to classes and other such entitled nonsense. If this was my business, and I saw Robin or Jamie stand up to angry entitled customers, I would be so grateful that they were behaving like owners, the dream quality of any business owner's staff. I get the reviews for not liking the policies. And it is easy to come on to a site like this and maybe that makes you feel better. I just dislike seeing good people get abused. I can't recommend this gym enough. It is a great value, really nice facility with what I have deemed to be an awesome staff. I love starting my day there.
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September 2022 by Desiree Buggea
Obsessed with the hot yoga classes! Danielle’s Prana Hot Vinyasa class is my absolute favorite! I always clear my schedule on Thursday nights to attend. The gym itself is very clean and welcoming. The staff is always super friendly too! Highly recommend.
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August 2022 by Mike Addesa
I love this gym. It seems that most of the complaints in other reviews here are about the cancelation policies and business practices, about that I cannot comment because I have no experience there. People also complain about the locker rooms, which I also don't really use, so I have no opinion there.What I do have an opinion about is the facility and the equipment and the community of people who go to this place in the morning. It is such a friendly and welcoming place. The machines and equipment are in great condition and they really have everything you need for a workout.The training staff seem like nice people and while I don't use them, I definitely notice the progress that their clients seem to make.The morning crowd varies from get in, get out, get to work to some casual chatting and friendliness. It really is a fun place to be in the morning if you want to get in, get it done and get off to work with some friendly people around you.Finally, I absolutely adore seeing Robin to greet me in the morning at the front desk. She is always so friendly and funny and if you take the time to chat with her you will how much she cares about customer service. With the exception of the odd vacation, Robin is always there in the morning. I want to know this woman's immune system boosting routine because she never takes a sick day. And when she is there, the place is firing on all cylinders.I highly recommend Choice Fitness in North Andover.
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August 2022 by Clarence Torres
1st customer in the area! Love the positive vibes in here!!! Trainer's here are very knowledgeable and extremely easygoing individuals to talk to!! I can see they want to try to encourage you and help you meet your fitness goals :)
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July 2022 by Betsie A.
Jason and David are very rude and disregard any intelligent conversation, mainly about billing. I bought personal training from jason under the condition that I would only do it for two months. He told me they do recurring billing with a 30 day notice to change and I said no I only want to do it for two months or not at all - and he said "I misunderstood, that's fine you can do that." Not sure why he said he misunderstood, seemed odd to say when it was such a simple conversation. So they charged me $180 for a third month I did not intend to buy, knowingly and did not provide me with the correct papers for that either. I have asked THREE times today to cancel my membership and they will not respond. I looked at these reviews before I joined and I ignored them. DONT IGNORE THEM.
