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November 2023 by Cameron D.
Mary and her crew are best! I went in to get a nail in my tire patched but turns out I had three in one! Thankfully Mary, was able to get new tires on for me - quick and easy! 10/10 would recommend!
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November 2023 by Mary Parker
Mary (the owner) was very easy to work with and got the job done in a very timely manner. I will definitely go to her again!
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November 2023 by Dylan
Asked for a tire rotation and alignment. The owner/operator said it would have been a waste of her time to do a rotation due to low tread and dry rot. I understood my tires were in rough shape but it’s chump change for a rotation and I figured it would give them a tiny bit more life.She then refused to do a rotation when I asked her to.I was still charged $120 for an alignment. Maybe she could have at least notified me that it was useless to do a rotation and ask my opinion before proceeding?Service: Tires
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October 2023 by Nancy
I highly recommend Independent Tire. For one, it is a small business trying to succeed in this world. Second, it is a female-owned business running that small business. Third, Mary does an excellent job. She knows tires, is professional and personable, offers free tire rotations, and wants to make sure you walk away with a positive outcome. Her prices may be higher than others, but that's because she is a small, independent business. I feel very comfortable going there knowing she will treat me well and do a good job for me. All these things add into the value. Lastly, she seems to have a good relationship with her customers which speaks volumes and on at least one day while I was there, she was ordering lunch for her crew.
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June 2023 by Catherine S.
Mary was to the point and honest when it came to my brake repair and replacement (they were totally rusted and rotted out from lack of use during the pandemic and while living in a city). I felt the price was fair, and the work was done within 24 hours. It's been a few weeks since and I haven't noticed any more grinding or "swishing" of my brakes. Highly recommended!
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April 2023 by Jennifer Q.
If I could I would give a 10 star review! When you go to get in your car and see your tire is flat sets you into a panic, my friends all go to see Mary At Independent tire so I drove right straight there and she and her team had my tire patched and ready to go in less than 15 minutes! Everyone was so kind and friendly they will have my business forever!
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April 2023 by lucia c.
What's there to say? If I give 5 stars, that means this is the place to get your auto repair/maintenance done. Mary runs the business with knowledge, confidence and professionalism. What a role model for women owners! I came in for wheel alignment and tire balancing (twice within a week). The work was done to perfection. If you come, you can be assured that Mary will take care of you. As for me, I am definitely coming back!
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March 2023 by Hannah M.
After damaging a tire, I was unsure the safest way to proceed. Mary was knowledgeable and fair. Her team fixed up exactly what was needed that same day.
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January 2023 by Brandy Nolan
Very knowledgeable shop, they can fix anything on any car. My truck was showing wear with sagging springs and a few other things. After a few hours in the shop with new struts, brakes, and misc items fived it is like brand new!
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December 2022 by Carol G.
I recently needed an emergency tire repair, and called them. They took me right in and plugged my tire and I was on my way in about 15 minutes. Very friendly and great customer service
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November 2022 by linda l.
BEWARE of this "honest" business. Was referred to this tire place by my mechanic and what a mistake it was! They charged me $300 for one standard basic tire!! The tire itself on many other sites was $120 and they charged me $300! A small mark up was expected because it was a small business BUT to straight out ROB someone is unacceptable! The funny thing is, their website has this wonderful pledge that they are "TRUSTWORTHY, HONEST AND WORK WITH INTEGRITY!"This couldn't be further from the truth. It also says balancing, disposal, etc is free and you only pay for the tire! Straight out LIE. I spoke to the owner Mary and tried to express my disappointment but her exact words were "oh well, those are big companies and I'm small"! Her tone and attitude were the complete opposite of her "pledge"!
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November 2022 by William Phelan
This place came highly recommended to me by neighbors. Honest, quick and straightforward. They were able to get me in and out same day.
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November 2022 by Ryan G
PRICE GOUGING AND SHADY BUSINESS PRACTICESS!!!!!!My work truck needed new tires, brought the truck in and had them replace the front tires first, and i would later return for the rear tires. After installing the fronts she told me that they do not accept AM/EX cards. I called my boss because my company card is am/ex, he ended up calling the lady and she put the card info through over the phone no problems at all.( we have receipts proving this transaction). I returned a few weeks later to have the rear tires installed, after sitting in the cigarette smoke filled lobby (owner smokes her cigarettes inside the room next to the front desk) I was told the truck is all set. I said great ill have my boss call with the card info, sha laughed and said I cant do that that's illegal. confused, I said we literally did this a couple weeks ago with the front tires. her response was another laugh and said no we didn't. I was blown away at how nasty she was, she had an "I have your truck you cant do anything" attitude. she said you have to have your boss drive here with the card. after i explain that he is over an hour and a half away she laughed and said ha not my problem. she kept laughing saying you cant get your truck until your boss comes and pays in person. I was extremely frustrated at how nasty she was being, i said i cant sit in this smoke infested lobby for another 2 hours im going to be sick, she said "oh your rude im putting your old tires back on". i was actually happy to get out of that place. i couldn't sit in the smoke filled lobby anymore so i decided to wait outside in the cold, while they were putting my tires back on a customer pulled in and i said just a heads up they dont accept american express, a few minutes later the owner comes running out of the building(lit cigarette in her mouth) yelling "im going to call the cops on you for harrasing my customers".After leaving i went to my old tire place to get new tires installed and quickly realized how an honest company acts, he said im sorry but these tires are really expensive and we can get cheaper ones if you'd like, they are 243 a piece installed, I said that's great because Independent was charging me 295 a piece. their jaws hit the table. They were blown away when i told them my experience.I noticed sitting inside the lobby of Independant that every customer that came in was told you need 4 new tires, it made me wonder if she got paid commision, later to find out she owns the company. one lady was told her transmission would blow if she didn't get 4 new tires. PLEASE SHOP AROUND BEFORE YOU USE THIS COMPANY. This is the first time ive ever felt the need to write a negative review online.Service: Tires
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November 2022 by Ryan G.
Please shop around before going here, after an extremely bad experience with the owner I had to go to another tire company and realized I was being over charged by $50 per tire,
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October 2022 by Alex Surro
I have gone to Independent Tire twice now in the last several months and both times I have been so impressed. I walk in and right away, there's a friendly face asking what they can do to help. Even though I don't have an appointment, they are eager to take in my car and solve the problem. Within a half an hour, they had fixed the issue and didn't even charge me anything! I highly recommend this business and will always return if anything else comes up. I appreciate their quick and accountable service!Service: Tires
