Peabody Supply Company is a friendly, family-like business known for its helpful and knowledgeable staff. Customers have praised the store for its fast, friendly service, especially during stressful situations like home remodels. The team, including staff members like Alexandra, consistently goes the extra mile to assist with product selection, troubleshooting, and ensuring customers find the right fixtures. Many reviews highlight how quickly and effectively issues such as sizing problems are resolved, often with detailed explanations. The store is appreciated for its personalized service, making customers feel valued and cared for, unlike larger chain stores. Customers also value the advice received from staff and other professionals, which helps with projects like kitchen and bathroom renovations. Overall, Peabody Supply Company is trusted for its knowledge, friendly service, and dedication to customer satisfaction. It is highly recommended for anyone needing plumbing, fixtures, or renovation support.
Positive experience ordering kitchen/bathroom fixtures for a home remodel. Nathan helped me troubleshoot and resolve a couple minor issues with compatibility extremely fast and explained to me what I was missing and why. Would recommend to others.
October 2023
They know what they're doing and nice friendly and easy to deal with . It's like a family business. You get treated the way you Should be . Trust me it's not home depot.
March 2023
Alexandra from Peabody Supply in North Andover was amazing in helping me when I decided to renovate my entire condo. She was always available, made great suggestions and was very detailed. She followed up all the way to the end. I would highly recommend her and Peabody Supply Company. Thank you Debbie
